Gigago eSIM Help Center

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How do I know which eSIM is using data?

Table of Contents

To determine which eSIM is using data, follow these steps based on your device:

For iOS Devices:

  • Open the Settings > Cellular or Mobile.
  • Select on Cellular Data to see the plan currently being used for data.
  • If multiple eSIMs are installed, active plans will be listed under Cellular Plans.

For Samsung Devices:

  • Open the Settings > Connections > SIM Card Manager.
  • Check under Preferred SIM Card to see which line is selected for Mobile Data.

For Other Android Devices:

  • Open the Settings > Network & Internet.
  • Select on Mobile Network to view active plans.
  • The active eSIM will be identified by its label (nickname assigned during setup).

These steps will help you identify the eSIM currently being used for data. If further assistance is needed, contact your Gigago’s customer support at WhatsApps 24/7:+1 657-571-1199 or Email: [email protected].