Can I receive phone calls on my primary number?

Yes, you can receive phone calls on your primary number if your device supports having both a physical SIM and eSIM active simultaneously. This is made possible by Dual SIM Dual Standby (DSDS) technology, which is available on many modern devices.

If you are using an iPhone, certain models allow you to connect both your physical SIM (primary number) and Gigago eSIM at the same time. This means you can use the Gigago eSIM for mobile data while still receiving calls and texts on your primary number through your physical SIM.

• iPhone Compatibility: iPhone models with Dual SIM Dual Standby (DSDS) are iPhone 13 series and later. For iPhone 12, iPhone 11, iPhone XS, iPhone XS Max, and iPhone XR, they support Dual SIM with one physical SIM and one eSIM, but only one eSIM can be active at a time.
• Android Compatibility: Samsung Galaxy, Google Pixel, and other brands support DSDS but compatibility and the number of active eSIMs may vary depending on the device model.