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Gigago eSIM Help Center
Find out the answers you are looking for.
Using an eSIM
Gigago provides answers and solutions to the most frequently questions related to the process of installing and activating an eSIM in your smartphone. You will know how to configure the eSIM to stay connected during your international travel. If you cannot find the question and answer you want, please contact us via chat or email. Our support team is available 24/7.
- When is it safe to remove eSIMs from my device?
- Can I receive phone calls on my primary number?
- Why does my eSIM work but SIM manager does not see it?
- How do I know which eSIM is using data?
- Can I access all apps and websites with my eSIM mobile data?
- How can I receive SMS and calls while connected with my data-only eSIM?
- How do I change my eSIM label?
- Why don’t I see 5G in the status bar on my iPhone?
- How can I save data usage on my Android device?
- How can I set a data limit on my Android device
- How can I share data with my eSIM?
- Can I use WhatsApp with my Gigago eSIM?
- Can I use iMessage with my Gigago eSIM?
- How can I check how much data I have used?
- How many times can I use my eSIM?
- What happens if I use up my data before my eSIM validity date?
- Can I use my SIM card and Gigago eSIM at the same time?
- When does my eSIM data plan start?
- When should you activate your eSIM plan?
- Can I use two eSIMs at the same time?
- Can I use my eSIM as dual SIM?
- How do I delete an eSIM from an iPhone?
- Can I renew or extend the data usage on my eSIM?