A1 Telekom SIM Cards & eSIM for Tourists: How to Get and Activate 2024

Using A1 Telekom SIM card & eSIM is the best way to stay connected to the Internet in Austria. A1 is the most common mobile provider there. But do you know how to get and activate their services? Check out the following steps for tourists then you can be well-prepared for your next trip to Austria. 

A1 Telekom SIM Cards & eSIM detailed guides for Tourists

I. Quick Facts about A1 Telekom 

Here are some quick facts about A1 Telekom SIM card & eSIM provider in Austria for your information: 

  • Founded year: 1887 (as part of Austria’s postal service, became independent in 1998)
  • Full company name: A1 Telekom Austria GmbH
  • Types of services provided: Mobile phone services, fixed-line internet, TV, IT solutions
  • Number of subscribers: Over 5.4 million mobile and 2.3 million fixed-line customers
  • Coverage: 99% of the population with 4G, nearly 100% with 5G in major cities
  • Network of stores: Over 85 A1 Shops and partner outlets across Austria
  • Customer support:
    • On-call: Yes, 24/7
    • Languages: German, English (potentially others based on location)
    • Time: 24/7
Quick facts about A1 Telekom

II. Why A1 Telekom When Traveling Austria – Coverage and Speed

As the leading cellular provider in Austria, A1 is broad throughout the country. Even in urban or rural areas, they are always providing strong 4G and 5G (limited to some areas) to tourists. 

1. A1 Telekom Coverage in Austria

A1 Telekom Coverage in Austria
A1 Telekom Coverage in Austria. Source: nperf

A1 boasts impressive coverage across Austria, reaching 99% of the population with 4G and nearly 100% with 5G in major cities. Here’s a breakdown:

Mobile network:

  • Nationwide Reach: A1 boasts 99% population coverage with 4G, meaning you’ll have reliable data and voice service in most areas.
  • 5G Powerhouse: Major cities like Vienna, Graz, and Linz are almost entirely covered with 5G, giving you super-fast speeds for streaming and downloads.
  • 3G: While phased out in some areas, it still serves as a backup option in some rural locations.
  • Expanding Horizons: Don’t worry if you’re venturing outside city limits, 5G coverage is constantly expanding to more regions.
  • Tourist-Friendly: Popular tourist destinations like Salzkammergut, Wörthersee, and Arlberg have excellent 4G/5G coverage, so you can share those breathtaking pics without a hitch.

Pro Tip: Despite fantastic coverage, there might be occasional pockets with weaker signals, especially in remote areas or indoors. It's always a good idea to check the map before you head out on an adventure!

2. A1 Telekom Speed

A1 Telekom download speed experience
A1 Telekom download speed experience. Source: Opensignal

For your information, A1 Telekom speed is as: 

  • Average Download Speed: 56.6 Mbps (TestMy.net)
  • Average Upload Speed: 9.7 Mbps (TestMy.net)
  • Strengths: Consistent coverage, particularly strong in 5G rollout, reliable network performance
  • Weaknesses: Download speeds may fall behind some competitors in urban areas

To have deep understanding about its speed, let’s look at the comparison to others operators in Austria as following table: 

ProviderAverage Download SpeedAverage Upload SpeedStrengthsWeaknesses
Magenta 62.3 Mbps11.5 MbpsTop download speeds, competitive pricingCoverage slightly less extensive than A1
Drei58.1 Mbps10.4 MbpsExcellent 5G network, good customer serviceHigher pricing compared to others

In conclusion, we can see that:

  • A1 Telekom sits mid-range in terms of download speeds, but excels in coverage and network reliability
  • Magenta Telekom currently holds the crown for fastest download speeds, while Drei boasts a strong 5G network

▶Our Recommendation:

A1 Telekom is a reliable network with good coverage. You could consider choosing A1 Telekom SIM card & eSIM when traveling to Austria. 

III. What are the Best Connectivity Options of A1 Telekom for Travelers to Austria?

Do you know what are the best connectivity options of A1 Telekom for travelers to Austria? They are including: 

  • SIM cards: you can buy A1 SIM cards at Vienna airport, A1 shops or kiosks, or convenience stores in the city 
  • Pocket wifi: you can rent a pocket wifi that use A1 network to connect to the Internet during your trip 
  • Roaming: if you are from EU countries, you are free of charge of using international roaming in Austria. If you are from other countries, the price will depend on your home country operator policy 

Let’s see which one is the best for your plan:

Connectivity optionsSIM CardPocket wifiRoaming
Pros– Most affordable option- Widely available and easy to purchase- Flexible data packages– Shares data with multiple devices- Good for group travel– No need for new SIM card
Cons– Requires compatible phone- May require phone configuration- Potential roaming charges if used outside EU– Limited data compared to others- Extra device to carry– Can be expensive depending on usage- Limited coverage outside Austria
Best forBudget travelers, solo travelers, frequent data usersGroup travel, data-heavy activitiesShort trips within EU, occasional data use

So, if you are traveling to Austria alone, or you need high data volume, A1 Telekom is the best choice for you. It is easy to get and has a variety of plans for you to choose depending on your trip. 

IV. Best A1 Telekom SIM Cards for Tourists & Cost

If you’re a traveler to Austria, an A1 prepaid sim card which is B.free is a great deal for you. It has some options with different plans for you as follows: 

  • B.free L: 50GB with 3,000 minutes and 3,000 SMS – 32EUR ~ 34.5USD
  • B.free M: 40GB with 2,000 minutes and 2,000 SMS – 22EUR ~ 24USD
  • B.free S: 30GB with 2,000 minutes and 2,000 SMS – 15EUR ~ 16USD

If you are using an eSIM supported only, such as Iphone 15 USA, it’s better for you to use eSIM service. eSIM is an embedded sim, which is installed to your phone through a code. You do not need to remove your current physical SIM and insert the new one. How easy it is, right?!

V. Does A1 Telekom Support eSIM in Austria?

A1 provides eSIM technology
A1 provides eSIM technology

YES. A1 Telekom is the largest cellular provider in Austria. They offer eSIM for tourists. eSIM is more convenient for tourists because of the following reasons:

  • Easy to set up: just a QR code, you are easily connected to the Internet in Austria without insert a physical SIM card
  • More plans to choose from: there are many plans with appropriate validity, you can easily choose a suitable one depends on your trip 
  • Use without a physical SIM card: you do not need to insert a new SIM card to your phone. In case your phone is 1-SIM slot, it is possible to have a new SIM to connect to the Internet

A1 offers a lot of plans for tourists. However, you need to come down to their shops to activate. Instead, you can choose other eSIM providers for easier steps to set up. Gigago is currently one of the best eSIM providers. 

Why choose Gigago?

  • Offers a lot of plans with many validity that are suitable for your travel plan
  • Has good customer service which supports 24/7 to answer you promptly 
  • Has multi-language support 
  • Has affordable price 

Gigago offers multiple data plan options for Austria, with prices ranging from $3.00$95.90 . Their minimum 1GB/3 days starts at just $3.00 . With this range of affordable plans, Gigago can accommodate any type of user and trip length in Austria. Whether you only need occasional internet access or plan to stream extensively, Gigago has a Gigago eSIM plan to fit your needs and budget. The flexibility of their pricing makes Gigago a great eSIM solution for travel to Austria.

Contact Gigago at +1 657-571-1199 (WhatsApp) for more information about eSIM service provided for customers to Austria. 

VI. Where to Buy an A1 Telekom SIM card and eSIM?

Do you know where to buy an A1 Telekom SIM card & eSIM? Here is a guide for you. 

1. Where to Buy A1 Telekom SIM Card for Austria?

If you want to buy a prepaid SIM card of A1, you can purchase at some places as:

1.1. Upon arrival

Several airports like Vienna offer kiosks or dedicated stores selling SIM cards. Look for A1 Telekom branding or inquire at information desks for their location. These options are convenient but might have limited choices in terms of plans and prices.

1.2. A1 shops

Buy at any A1 Telekom shops 
Buy at any A1 Telekom shops 

The official A1 Telekom stores are your best bet for a comprehensive experience. Here, you’ll find the full range of plans, devices, and knowledgeable staff to guide you through the process. 

1.3. Other Authorized Retail Stores

Buy a SIM card at A1 authorized stores

A1 Telekom partners with numerous authorized retail stores like supermarkets, gas stations, and electronics shops. These outlets offer a limited selection of SIM cards, often focused on prepaid plans. While convenient, they might not have the expertise or full range of options found in official A1 stores.


  • Do your research: Before arrival, check A1 Telekom's website for available plans and pricing
  • Bring identification: You'll likely need a passport or government-issued ID for registration
  • Consider eSIM: If your phone supports eSIM technology, enquire about eSIM activation options for a paperless and hassle-free experience

2. Where to Buy A1 Telekom eSIM for Austria?

Easier than purchasing a prepaid SIM card, just a few minutes of activating, you can connect to cellular providers to use their telecommunication service. To buy an eSIM, you will need to follow: 

  • Check if your phone is an eSIM-compatible phone
  • Buy online a day before departure
  • Scan the QR code that will be sent to your email for activation 
  • Finish setting up and be ready to use when you are in Austria

Contact Gigago for assisting in purchasing and installing an eSIM to your phone before your trip. 

VII. How to Activate A1 Telekom SIM/eS/ IM in Austria?

Do you know how to activate A1 Telekom SIM card & eSIM? Just follow these following steps:

1. How to Use A1 Telekom SIM Card in Austria?

You only need to follow these simple steps and everything will be ready for you to use a SIM card in Austria: 

  • Insert the SIM card: Locate the SIM card slot on your mobile phone
  • Power on your device: Turn your device on and wait for it to recognize the SIM card
  • Activate the SIM card: Call 4343, follow the automated instructions, and confirm with 
  • Check your services
  • Top up credit when needed 

2. How to Activate A1 Telekom eSIM?

It is easier for you to activate an A1 Telekom eSIM. With some simple steps within minutes, you can definitely use eSIM service in Austria:

  • Choose and purchase the most suitable plans depending on your travel purpose
  • Receive a QR code to activate the eSIM 
  • Follow steps to set up
  • Start using and enjoy staying connected to the Internet in Austria 

For a specific phone brand, you can check a detailed instructions accordingly: 

VIII. How to Top-up A1 Telekom SIM/eSIM

This is how to top up your A1 Telekom SIM/eSIM if applicable:

1. For a physical SIM card

How to top up credit for your local SIM card
How to top up credit for your local SIM card

To top up credit for a physical SIM card, you can use top up vouchers and do following steps:

  • Purchase at A1 stores, supermarkets, or online retailers
  • Scratch off the voucher to reveal the PIN
  • Dial *448*PIN# and press call

Or you can top up through My A1 app. Follow the on-screen instructions and choose your preferred payment method

2. For an eSIM 

If you purchase a Gigago eSIM in Austria, you will need to contact Gigago via WhatsApp +1 657-571-1199 or email [email protected] for help. 

On the other hand, you can also top up credit online. You can contact Gigago via any chat channel above, they will create a payment link, then the credit will be automatically added to your eSIM number. 

IX. FAQs about A1 Telekom in Austria

What types of prepaid plans does A1 offer?

A variety of plans are available, offering different data, call, and text allowances. Check their website for current options.

How can I manage my account and top up my credit?

You can manage your account and top up online, through the My A1 app, or at A1 stores.

How can I top up my A1 credit?

Use top-up vouchers, the My A1 app, online portal, or visit an A1 store.

What payment methods can I use to top-up an A1 Telekom SIM card u0026amp; eSIM?

Credit cards, vouchers, online banking, or cash at A1 stores.

Does A1 offer eSIMs?

Yes, eSIMs are available for compatible devices.

Can I keep my current phone number when switching to A1?

Usually yes, through a process called number portability. Contact A1 for details.

X. Conclusion

If you are traveling to Austria, do not worry to use A1 Telekom SIM card & eSIM. They are a major cellular provider in Austria with high speed and widespread throughout the country. If you do not mind inserting a new physical SIM card, you can buy it upon arrival in Austria. Or if you want a direct connection right after arriving and a convenient way to use the Internet in Austria, consider using eSIM.