SmarTone SIM Cards and eSIM for Tourists in 2024

Smartone SIM cards provide a budget-friendly solution for rmobile connectivity while exploring the popular destinations in Macau. As one of Macau’s major cellular carriers, SmarTone has reliable 4G network throughout the region. This guide discusses where and how to buy SmarTone SIM cards, the latest prices, and the best alternative for easy access to mobile networks during your Macau trip. 

Smartone sim & eSIM in Macau

I. Overview about SmarTone

SmarTone is one of the biggest mobile network providers in Macau, so it is consider as a traditional sim card in Macau. Here are some key facts about SmarTone Macau you may need to know: 

  • Founded: in 1992 in Hong Kong, launched GSM service in Macau in 2001.
  • Full company name: Subsidiary company of SmarTone Telecommunications Holdings Limited, one of the major telecommunications operators in Hong Kong and Macau.
  • Types of services: 2G, 3G and 4G/LTE mobile networks; mobile plans and packages for calls, messaging and data.
  • Coverage: all populated areas of Macau.
  • Customer support: 24/7 via phone calls/hotline/ visit to official stores or 2-3 retail stores in Macau
  • Language: Mandarin, Cantonese, English
SmarTone is one of the biggest mobile network providers in Macau
SmarTone – one of the biggest mobile network providers in Macau

II. SmarTone Coverage & Speed in Macau

1. SmarTone Coverage in Macau

SmarTone coverage in Macau (Source: nPerf)
SmarTone coverage in Macau (Source: nPerf)
  • SmarTone boasts great 4G network coverage across Macau;
  • Their coverage extends a bit further into some less populated areas;
  • Their mobile services reach more remote spots that visitors may want to visit.

2. SmarTone Speed in Macau

Performance TargetQ3 2023Actual PerformanceQ4 2023Actual PerformanceQ1 2024Actual Performance
Average 3G upload speed≥1.5MbpsCompliedCompliedComplied
Average 3G download speed≥3MbpsCompliedCompliedComplied
Average 4G upload speed≥7MbpsCompliedCompliedComplied
Average 4G download speed≥15MbpsCompliedCompliedComplied

Source: SmarTone

So in summary, SmarTone is a great option for Internet access during your trip in Macau due to its broad coverage and high-speed data. Tourists using SmarTone services can connect to reliable networks to download apps, games, videos, stay in touch with family and friends, and much more in just moments from their phones.

III. Top SmarTone SIM Cards for Tourists & Rate

This table shows different plans for tourists to Macau and prices accordingly.

PlanDataValidityPriceLocal call tariff
30 Days Prepaid CardUnlimited local data + free 300 local call minutes + free caller number display30 daysMOP 73 – USD 9.05MOP 0.32/ min
SmarTone SpotUnlimited data for 3 days; Add on data plans apply (USD 4.71 for 3GB, USD 7.18 for 5GB, USD 9.66 for 10GB)30 daysMOP 50 – USD 6.2MOP 0.32/ min

Important Notes:

  • Prepaid users must provide personal information and identification for SIM purchase and registration.
  • The plans may change over time so it is best to regularly check the SmarTone official website for the latest details.

IV. Where to Get SmarTone SIM Cards for Macau?

SmarTone SIM cards are available at:

  • SmarTone stores: SmarTone official stores are accessible in Macau so visitors can easily purchase at these shops.
  • Online: Get SmarTone SIM cards directly from the SmarTone website or trusted third-party resellers and then they will deliver your SmarTone SIM to your address.
Get SmarTone SIM cards at carrier stores
Get SmarTone SIM cards at carrier stores

Important Notes:

  • Bring your passport for ID check, MOP cash or credit card for payment.
  • SmarTone SIM cards are not available at Macau International Airport (MFM). Instead, you can buy SIM cards from CTM or Three at the Arrival Hall - Macau Airport

V. How to Activate Your SmarTone SIM Card

The activation process is simple:

  1. Insert SIM into your unlocked phone
  2. Restart your phone
  3. Wait for “SmarTone” to appear on screen

If SIM doesn’t activate automatically:

  • Check activation codes in your SIM package
  • Follow the setup guide provided

Note: Keep your SIM package until activation is complete, as you may need the information inside.

VI. Does SmarTone have eSIM in Macau?

Yes, SmarTone Macau supports eSIM. Tourists can use eSIM to access the SmarTone network on their mobile devices without needing a regular plastic SIM. If your device works with eSIM, you should utilize eSIM as it offers various benefits such as no store visit, immediate Internet connection upon arrival, dual SIM feature, online purchase and activation, etc.

Two main ways to buy a Macau eSIM:

  • Directly from the SmarTone website: Sign up for eSIM plans from the website. ID check is required.
  • From trusted third-party eSIM providers: These resellers let tourists buy Macau eSIM plans instantly online without ID check.

► Recommendation:

Buying a Macau eSIM from a reliable third-party provider is a very handy option for tourists. Choosing Gigago as your eSIM reseller, you will enjoy a secure and affordable Internet during your Macau trip.

Gigago offers a diverse range of eSIM plans for Macau
Gigago eSIM plans for Macau

Gigago eSIM packages for Macau works on CTM network – the largest cellular network in Macau. These plans start at a low price at only $2.90 for 1GB of data per day, used in 5 days and vary between $2.90$65.50 . Regardless of how much GB you want and how long your trip in Macau is, there is always a plan for you with Gigago.

VII. Alternatives to Macau SmarTone SIM Cards

In addition to SmarTone SIM cards, visitors to Macau have other options like using CTM or Three SIM cards/ eSIMs.

  • CTM has networks that reach most areas of Macau so you can use data almost anywhere. There prepaid plans begin at about USD 9 for unlimited cell data, valid for 3 days.
  • Three also provides reliable coverage throughout Macau. Their mobile plans are reasonably priced too.
  • Gigago lets people sign up for virtual eSIMs before arriving. Gigago eSIM options are budget-friendly and suit different travelers’ needs.

VIII. FAQs about SmarTone SIM cards and eSIM in Macau

Do I need a passport to purchase SmarTone SIM cards in Macau?

Yes, you will typically need to show your passport when buying SmarTone SIM cards, as providers require identity verification for regulatory reasons.

Is there WiFi calling with SmarTone SIM cards?

Yes, SmarTone SIM cards support WiFi calling, which allows making calls and sending texts over WiFi connections when cellular signal is weak.

What payment methods are accepted to top up a SmarTone SIM card?

Common ways to top up include paying with credit/debit cards online, or with cash in Macanese Pataca at authorized retailers around Macau.

IX. Conclusion

In summary, getting a SmarTone SIM card or eSIM is a handy option for staying connected when traveling to Macau. SmarTone SIM cards provide tourists with reliable and affordable cell service to call friends and family, browse online, and use maps and translation services while exploring Macau. Whether purchasing a physical SIM card upon arrival or downloading an eSIM before their trip, SmarTone SIM cards make it simple for tourists to enjoy mobile convenience throughout their visit.