Digi SIM Card & eSIM for Tourists: How to Get and Activate 2024

Clover Garcia

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Latest update: September 2024

Digi is a leading telco in Malaysia that provides various Digi SIM card & eSIM and connectivity solutions to consumers as well as businesses. In this article, we will explore Digi’s offerings of physical SIM cards and discuss the latest digital eSIM technology available on selected devices with Digi’s network. Let’s take a look!

I. Overview about Digi – What you need to know

Let’s find out some quick facts about Digi mobile operator  below:

• Digi was founded in 1995 in Malaysia as Digi Telecommunications.
• It merged with Celcom in 2022 to form CelcomDigi Berhad.
• Services include mobile networks, calls, SMS, and internet access.
• Had 20.3 million subscribers as of late 2022 after the merger.
• The mobile network covers over 90% of populated areas in Malaysia.

II. Digi Coverage in Malaysia

Regionally, DiGi won or shared the award for the fastest download speeds in 12 out of 15 Malaysian states and territories. This includes outright wins in major states like Johor, Kedah, and Kelantan.

DiGi only shared regional awards with Maxis, demonstrating wide 4G availability. In terms of coverage consistency, DiGi placed near the top. It led to excellent consistent quality, meeting minimum thresholds for video/games in 62% of tests.

DiGi also came in second for core consistent quality with a score of 83.6%, showing reliable 4G performance. The report indicates DiGi provides a good 4G experience across many areas of Malaysia through its wide network coverage.

III. Digi Speed in Malaysia

• Overall: Digi boasts a strong overall Download Speed Experience of 34.6 Mbps, securing second place among all Malaysian operators. This means Digi users generally enjoy fast downloads for everyday tasks like browsing and streaming.
• 5G: Digi truly shines in 5G Download Speed, achieving a remarkable 407.8 Mbps. This makes Digi the fastest 5G provider in Malaysia, showcasing the potential of its 5G network for demanding tasks like large file downloads and high-quality streaming.
• Improvement: The report highlights that all Malaysian operators saw improved download speeds compared to the previous period. While the exact increase for Digi isn’t specified, it’s clear they are part of this positive trend.

IV. Does Digi Have eSIM in Malaysia?

No, Digi does not directly support eSIM in Malaysia. If you would like to use an eSIM in Malaysia, you can come and research eSIM plans from Maxis or Celcom. Moreover, it is straightforward for you to get an eSIM from online eSIM providers like GIGAGO. In particular, GIGAGO will offer Malaysia eSIMs for tourists from all around the world. Find more information: Malaysia eSIM from GIGAGO

V. Top Digi SIM Cards for Tourists

Here is a table of the prepaid plans available with Digi in Malaysia for tourists to refer to:

From the above table, The best Digi prepaid plans are:

• For 1-2 weeks: RM20 4G Plus Tourist SIM from airports (2GB data + social bonuses, valid 7 days)
• For 2+ weeks: RM35 Internet Cili Padi Pass 4 (6GB data + unlimited social media, valid 30 days)
• Short-term data needs: RM2 Time Based Pass 2 or 3 (10GB valid during off-peak hours)

VI. Where to Buy a Digi SIM card in Malaysia?

To buy a Digi prepaid SIM card in Malaysia, tourists can try visiting the following options :

• Digi Stores: Digi has numerous retail stores across Malaysia where you can purchase SIM cards. Major malls and popular areas will have a Digi store.
• Authorized Dealers: Digi SIM cards can also be bought from third-party retailers and phone shops that are authorized dealers. Look for signs indicating they sell Digi.
• Airports: The Kuala Lumpur International Airport (KLIA) and other Malaysian airports have Digi counters where you can get a SIM upon arrival.
• Online: Digi SIM cards can be ordered from Digi’s official website or via popular e-commerce platforms like Shopee Malaysia and Lazada.
• Convenience Stores: Major 7-Eleven, KK Super Mart, and Times stores across Malaysia sell Digi prepaid starter packs.
• Pop-Up counters: Digi occasionally sets up temporary pop-up retailers at malls, bus terminals, etc.

VII. How to Top-up Digi SIM?

There are several ways to top-up credit for your Digi prepaid SIM in Malaysia:

• Online Banking: Top-up directly from your bank account via online banking sites of Maybank, CIMB, RHB Bank, etc.
• DIGI Apps: Use the MyDigi mobile app or website to top-up with debit/credit cards. Instant top-up.
• Convenience Stores: Top-up at 7-Eleven, KK Super Mart, Lucas, TD, etc. Pay by cash.
• E-wallet Top-up: Top-up your Digi number via e-wallets like Boost, GrabPay, Touch n Go eWallet.
• Reload Centers: Top-up at authorized Digi reload centers found in malls and airports. Cash/cards.
• ATM Machines: Select the “credit load” option at participating bank ATMs like Maybank, and CIMB.
• SMS: SMS given amount + SIM number to 15888. Eg: RM10 0123456789
• Call 150: Dial 1501# and follow the prompts to top-up via Maybank/CIMB debit card.

VIII. FAQs about a Digi SIM card & eSIM Malaysia

IX. Conclusion

In conclusion, Digi operates a mobile network in Malaysia but only offers physical prepaid SIM cards, not eSIM plans. Their SIMs must be bought, registered with ID, and topped up for use.

This article has already shown you all about how to get and activate a Digi SIM card & eSIM Malaysia. While a major provider, Digi currently lacks eSIM support. Hence, if you would like to use an eSIM and have compatible devices to support it, let’s buy it from GIGAGO – an online eSIM provider to save time and money.