Maxis SIM Card & eSIM for Tourists: How to Get and Activate

Maxis SIM Card & eSIM for Tourists: How to Get and Activate
Maxis SIM Card & eSIM for Tourists: How to Get and Activate

Maxis SIM card & eSIM are known as one of the top options for travelers to stay connected when they visit Malaysia. This article will give you more information about Maxis SIM card & eSIM to get the best Malaysia trip in the future. Let’s find out!

I. Quick Facts about Maxis  

Maxis SIM Card & eSIM for Tourists: How to Get and Activate
Maxis SIM Card & eSIM for Tourists: How to Get and Activate

There are some quick facts about Maxis that you can refer to:

  • Founded: 1993
  • Full company name: Maxis Berhad (formerly known as Maxis Communications)
  • Services provided: Mobile and fixed-line telephony, internet connectivity, digital solutions for businesses
  • Number of subscribers (as of Q2 2020):
    • Total revenue-generating subscribers: 9.863 million
    • Prepaid subscribers: 6.747 million
    • Postpaid subscribers: 2.97 million
  • Coverage: Asia (excluding Korea DPR and Nepal), Middle East and North Africa, South America (including Peru and Chile)
  • Network of stores and agents: Extensive presence throughout Malaysia, but the exact number is not specified

I. Why Maxis When Traveling Malaysia – Coverage and Speed

Đưa ra ra một số ưu điểm của nhà mạng này so với các nhà mạng khác, rồi dẫn dắt về coverage và speed.

1. Maxis Coverage in Malaysia 

Maxis SIM Card & eSIM for Tourists: How to Get and Activate
Maxis coverage map (Source: nPerf)

According to the Mobile Network Experience Report for Malaysia in September 2022 by Opensignal, here are some key points about Maxis coverage:

  • Maxis performed well in terms of 4G Coverage Experience, earning a score of 8.6 out of 10 on the Opensignal scale.
  • Maxis had a competitive score in terms of Overall Experience, with a Video Experience score of 43.3 out of 100 points.
  • Maxis also excelled in the Games Experience category, winning the Games Experience award with a score of 67.3 out of 100 points.
  • In terms of Voice App Experience, Maxis received a score of 76.9 out of 100 points.
  • Maxis demonstrated good performance in Download Speed Experience, with an average speed of 19.2 Mbps.

Overall, Maxis was one of the top performers in the Mobile Network Experience Report, receiving accolades in multiple categories and providing a satisfactory coverage experience for users in Malaysia.

2. Maxis Speed

Maxis had an average Download Speed Experience of 19.2 Mbps. This indicates that Maxis provided users with a competitive download speed compared to other network operators in Malaysia during the data collection period from June 1 to August 29, 2022.

However, it’s important to note that network speeds can vary depending on various factors such as location, network congestion, and device capabilities.

Our Recommendation: In general, it is good for you to use Maxis services because Maxis performed well in several categories, indicating a positive experience for users.

III. What are the Best Connectivity Options of Maxis for Travelers to Malaysia?

There are 4 main connectivity options of Maxis for visitors to Malaysia:

  • Prepaid SIM cards
  • Postpaid Plans
  • Mobile Wi-Fi Devices
  • Roaming Services

Here’s a table comparing the pros and cons of Maxis connectivity options for travelers to Malaysia:

Connectivity OptionsProsCons
Prepaid SIM Cards– Convenient and widely available– May require ID registration
– Offers flexibility and control over usage– Limited data and call/text allowances
– Can be easily topped up or recharged– Need to purchase a new SIM card and switch out your current
SIM card
Postpaid Plans– Higher data allowances and more benefits– Requires a contract or subscription commitment
– Suitable for longer stays or frequent travelers– May involve credit checks and additional fees
– May include international roaming options– Limited flexibility to change or cancel plans
– May require a local address or proof of residency
Mobile Wi-Fi Devices– Convenient for multiple devices and sharing– Additional device to carry and charge
– Offers flexibility to connect multiple devices– May have limitations in coverage or speed
– Can be used with existing devices without SIM card– Requires separate device setup and configuration
– May incur additional rental fees or data charges
Roaming Services– Seamless connectivity with your home network– Can be expensive, especially for data usage abroad
– No need to change SIM cards or purchase new plans– Limited to coverage and agreements with partner networks
– Convenient for short-term or occasional visits– May have data speed limitations or reduced features

Consider factors such as usage requirements, duration of stay, device compatibility, budget, and convenience. Prepaid SIM cards offer flexibility and affordability, while postpaid plans provide higher data allowances and additional benefits.

Mobile Wi-Fi devices are suitable for multiple devices, and roaming services offer seamless connectivity with your home network. Choose the option that aligns with your priorities and preferences.

IV. Best Maxis SIM Cards for Tourists & Cost

You can refer to the table of prepaid plans available based on the Maxis website below:

Plan NameMonthly SubscriptionValidity PeriodData AllotmentMinutes/SMS Allotment
Prepaid 20RM2030 days2GB dataUnlimited calls/SMS to Maxis numbers
Prepaid 30RM3030 days5GB dataUnlimited calls/SMS to Maxis numbers
Prepaid 60RM6030 days15GB dataUnlimited calls/SMS to Maxis numbers
Prepaid 90RM9030 days30GB dataUnlimited calls/SMS to Maxis numbers
Prepaid 180RM18090 days60GB dataUnlimited calls/SMS to Maxis numbers

V. Does Maxis Support eSIM in Malaysia?

Yes, Maxis supports eSIM in Malaysia. Some key points you can refer to:

  • Maxis was one of the first telcos in Malaysia to support eSIM, launching the capability in 2018.
  • Both prepaid and postpaid plans on Maxis are eSIM compatible. Customers can activate eSIM profiles on their iPhone, Pixel, and other compatible devices.
  • To activate an eSIM on Maxis, customers can visit any Maxis center with their device. Maxis staff will assist with scanning the device’s eSIM QR code and activating the plan.
  • For postpaid customers, eSIM activation is also available directly via the Maxis Members app. No need to visit a center.
  • Data plans and features available via eSIM are the same as physical SIM counterparts. Call minutes, SMS bundles, etc are identical.
  • eSIM allows customers to easily switch between Maxis and other carrier profiles directly on their device software.

VI. Where to Buy a Maxis SIM card and eSIM?

1. Where to Buy Maxis SIM Card for Malaysia?

Where to Buy Maxis SIM Card for Malaysia?
Maxis stores in Malaysia

There are several options to purchase Maxis SIM cards in Malaysia. Upon arrival at Kuala Lumpur International Airport, SIM cards can be bought directly from kiosks located at the arrival halls.

For a wider selection of plans and assistance, visit an official Maxis Store. The chain of Maxis Stores around Malaysia offers SIM cards, plan consultation and upgrades, device sales, bill payments, and other support.

Alternatively, Maxis SIM starters are also widely available at authorized third-party retailers nationwide. Popular convenience stores like 7Eleven and stationery shops sell SIM cards. Banks with telco services and electronic stores also offer Maxis SIM card sales and top-ups.

So whether just arriving in Malaysia or a resident, Maxis provides many convenient channels at airports, stores, and partner retailers to easily obtain new mobile connections.

2. Where to Buy Maxis eSIM for Malaysia?

Here are some options to buy a Maxis eSIM in Malaysia:

  • Maxis Stores: Visit any Maxis Experience Store to purchase and activate an eSIM plan. Staff can scan your device’s QR code to set it up. Both prepaid and postpaid plans are available as eSIM.
  • Online via Maxis app: Existing Maxis postpaid customers can purchase and activate an eSIM plan directly via the Maxis Members mobile app, without visiting a store. Just select “eSIM” during sign-up or upgrade.
  • Airport kiosks: Similar to physical SIMs, eSIM starter packs for visitors are available at KLIA and KLIA2 airport arrival terminals. You’ll receive the login details to activate the eSIM plan.
  • Maxis website: On, existing customers can purchase eSIM packages and get QR code credentials. New customers will need to visit a physical store for verification.

Additionally, tourists can buy Malaysia eSIM online via mobile providers such as GIGAGO to save time and money, and easy to set up.

What is great about Gigago’s Malaysia eSIM is that its plans’ costs are diversifying, varying between $5.00$89.50 . Thus, it does not matter how many Internet users you are and how long your trip is in Malaysia, there is always an option for you with Gigago.

gigago esim malaysia

VII. How to Activate Maxis SIM Card & eSIM in Malaysia?

It is not difficult for tourists to buy or use Maxis SIM card & eSIM. However, if you have never used them, let’s refer to the instructions below.

1. How to Use Maxis SIM Card in Malaysia?

To use a Maxis SIM card in Malaysia, you can follow the below steps:

  • Purchase a Maxis prepaid or postpaid SIM.
  • Insert a SIM card into your phone and turn it on.
  • Activate prepaid SIM by dialing *100# and entering the code.
  • Top up prepaid SIM as required with credit.
  • Set up a postpaid plan via Maxi’s app or store.
  • Make calls, send SMS, and use data on Maxis’ 4G/5G network.
  • Pay postpaid bills monthly via online banking or Maxis counters.

2. How to Activate Maxis eSIM?

Here are the short stages to activate a Maxis eSIM profile:

  • Purchase an eSIM plan from Maxis.
  • Have an eligible eSIM-compatible device ready.
  • Visit a Maxis store to get your device’s QR code scanned.
  • The eSIM profile will be installed with data and call allowances.
  • Select the Maxis network from your device settings.
  • For prepaid, complete activation by dialing *100#.
  • Manage your postpaid account via the Maxis app.
  • Start using 4G/5G services with no physical SIM.
  • Top up prepaid credits as needed in the Maxis app.

VIII. How to Top-up Maxis SIM card & eSIM

To top-up a Maxis prepaid SIM/eSIM, you can refer to the following options:

  • Maxis app – Top-up anytime using cards.
  • Online portal – Websites like using cards or Boost.
  • Maxis stores – Top-up with cash or cards at counters.
  • Authorized dealers – Top-up at 7Eleven, and grocery stores using cash/cards.
  • ATMs – Top-up via Maybank, CIMB, and RHB ATM networks.
  • Online banking – Top-up via supported banks’ internet banking.
  • Reload vouchers – Purchase vouchers to reload your balance.
  • Boost/carriers – Top-up sites let you add credit using various options.
  • Touch ‘n Go – Link your Maxis number to top-up with an e-wallet.

IX. FAQs about Maxis SIM card & eSIM in Malaysia 

1. What are Maxis’ prepaid and postpaid plans?

Maxis offers various prepaid plans starting from RM10 with data and call bundles. Postpaid plans begin from RM30/month with wider data and line allowances.

2. How do I check my prepaid balance?

Dial *100# and select option 1 to check your current credit balance and validity period.

3. Can I use my Maxis SIM card u0026amp; eSIM while overseas?

Yes, through Maxis’ global roaming service, you can use your number in supported countries. Data packs are required for internet access abroad.

X. Conclusion

In conclusion, Maxis SIM card & eSIM has extensive 4G and emerging 5G coverage nationwide. Customers can easily purchase SIM cards, check balances, top-up credit, manage accounts, and get customer support through Maxis’ comprehensive digital channels and physical stores. Moreover, buying Maxis SIM card & eSIM are the best options for tourists to travel to Malaysia.