Digi SIM Card & eSIM for Tourists: How to Get and Activate %currentyear%

Digi is a leading telco in Malaysia that provides various Digi SIM card & eSIM and connectivity solutions to consumers as well as businesses. In this article, we will explore Digi’s offerings of physical SIM cards and discuss the latest digital eSIM technology available on selected devices with Digi’s network. Let’s take a look!

I. Quick Facts about Digi

Let’s find out some quick facts about Digi mobile operator  below:

• Digi was founded in 1995 in Malaysia as Digi Telecommunications.
• It merged with Celcom in 2022 to form CelcomDigi Berhad.
• Services include mobile networks, calls, SMS, and internet access.
• Had 20.3 million subscribers as of late 2022 after the merger.
• The mobile network covers over 90% of populated areas in Malaysia.

II. Why Digi When Traveling Malaysia – Coverage and Speed

According to this nationwide study, DiGi consistently offered the quickest mobile internet speeds across both 4G and 5G and they have a wide network coverage across Malaysia.

1. Digi Coverage in Malaysia

Regionally, DiGi won or shared the award for the fastest download speeds in 12 out of 15 Malaysian states and territories. This includes outright wins in major states like Johor, Kedah, and Kelantan.

DiGi only shared regional awards with Maxis, demonstrating wide 4G availability. In terms of coverage consistency, DiGi placed near the top. It led to excellent consistent quality, meeting minimum thresholds for video/games in 62% of tests.

DiGi also came in second for core consistent quality with a score of 83.6%, showing reliable 4G performance. The report indicates DiGi provides a good 4G experience across many areas of Malaysia through its wide network coverage.

2. Digi Speed in Malaysia

Image: Có thể lấy ảnh mục Download/Upload Speed Experience của nhà mạng trên opensignal

DiGi users experienced the fastest overall mobile download speeds at an average of 17.6 Mbps nationwide. This was around 8% faster than the second-place provider, Maxis, whose users averaged 16.3 Mbps.

DiGi’s download speeds were 37-40% quicker than other major providers like U Mobile and Unifi. Regionally, DiGi had the highest average download speeds in 12 out of 15 states/territories. This included outright speed wins in heavily populated areas like Johor, Kedah, and Kelantan.

DiGi’s average upload speeds also placed second at 5.9 Mbps, not far behind leader Maxis. For 5G specifically, DiGi achieved the fastest average 5G download speeds at 117.6 Mbps. DiGi 5G users also saw the highest minimum and peak 5G download speeds.

III. What are the Best Connectivity Options of Digi for Travelers to Malaysia?

There are some connectivity options of Digi for tourists:

• Prepaid SIM
• Daily data pass
• Short-term plan
• Long-term plan
• Home broadband

Option	Duration	Cost Structure	Data Allowance	Pros	Cons
Prepaid SIM	As needed	Pay as you go	Limited by credit	Inexpensive upfront; flexible usage	Must top up often; funds not refundable
Daily data pass	1 day	Pay per day	1-2GB per day	No commitment; cancel anytime	Higher daily cost; may not be enough data
Short-term plan	7-30 days	Upfront payment	5-10GB per week	Better value than daily; more data	Still expires if not fully used
Long-term plan	1-12 months	Upfront payment	Unlimited*	Best value; rollover data	Longer commitment; setup fees
Home broadband	Monthly	Monthly subscription	Unlimited	Fast WiFi anywhere; no SIM change	Limited to home location; higher cost

IV. Best Digi SIM Cards for Tourists & Cost

Here is a table of the prepaid plans available with Digi in Malaysia for tourists to refer to:

Plan Name	Price	Data	Other Allowances	Validity	Activation Code
Digi Prepaid Live (basic SIM)	RM8	300MB + 5MB credit	10GB music/video streaming per month, 1000mins/SMS to Buddyz, 500MB basic internet	5 days	N/A
4G Plus Tourist SIM (Airport purchase)	RM20	2GB	7GB bonus data, unlimited WeChat, 5MB credit, 10mins local+IDD calls	7 days	N/A
4G Plus Tourist SIM (Airport purchase)	RM40	10GB	15GB bonus data, unlimited WeChat, 5MB credit, 30mins local+IDD calls	15 days	N/A
Internet Cili Padi Pass 1	RM12	2GB	2GB bonus data 1-7 PM	7 days	1162#
Internet Cili Padi Pass 2	RM15	2GB	None	30 days	1163#
Internet Cili Padi Pass 3	RM28	4GB	Unlimited Facebook, Twitter, Instagram, YouTube	30 days	1163#
Internet Cili Padi Pass 4	RM35	6GB	Unlimited Facebook, Twitter, Instagram, YouTube	30 days	1163#
Time Based Pass 1	RM1	1GB	Valid for 1 hour	N/A	1162#
Time Based Pass 2	RM2	10GB	Valid between 1-7 AM	N/A	1162#
Time Based Pass 3	RM2	10GB	Valid between 7 AM-1 PM	N/A	1162#
Time Based Pass 4	RM8	Unlimited	Valid for 24 hours	N/A	1162#

From the above table, The best Digi prepaid plans are:

• For 1-2 weeks: RM20 4G Plus Tourist SIM from airports (2GB data + social bonuses, valid 7 days)
• For 2+ weeks: RM35 Internet Cili Padi Pass 4 (6GB data + unlimited social media, valid 30 days)
• Short-term data needs: RM2 Time Based Pass 2 or 3 (10GB valid during off-peak hours)

V. Does Digi Support eSIM in Malaysia?

No, Digi does not directly support eSIM in Malaysia. If you would like to use an eSIM in Malaysia, you can come and research eSIM plans from Maxis or Celcom. Moreover, it is straightforward for you to get an eSIM from online eSIM providers like GIGAGO. In particular, GIGAGO will offer Malaysia eSIMs for tourists from all around the world. Find more information: Malaysia eSIM from GIGAGO

VI. Where to Buy a Digi SIM card in Malaysia?

To buy a Digi prepaid SIM card in Malaysia, tourists can try visiting the following options :

• Digi Stores: Digi has numerous retail stores across Malaysia where you can purchase SIM cards. Major malls and popular areas will have a Digi store.
• Authorized Dealers: Digi SIM cards can also be bought from third-party retailers and phone shops that are authorized dealers. Look for signs indicating they sell Digi.
• Airports: The Kuala Lumpur International Airport (KLIA) and other Malaysian airports have Digi counters where you can get a SIM upon arrival.
• Online: Digi SIM cards can be ordered from Digi’s official website or via popular e-commerce platforms like Shopee Malaysia and Lazada.
• Convenience Stores: Major 7-Eleven, KK Super Mart, and Times stores across Malaysia sell Digi prepaid starter packs.
• Pop-Up counters: Digi occasionally sets up temporary pop-up retailers at malls, bus terminals, etc.

VII. How to Activate Digi SIM in Malaysia?

To activate a Digi prepaid SIM card in Malaysia, please follow the below steps:

• Purchase a Digi SIM starter pack.
• Insert SIM into an unlocked phone and turn it on.
• Send an SMS with “HI” to 1500 for SIM to enter pre-order mode.
• Receive a 14-digit registration number via SMS.
• Call 1500 or dial 150REGISTER# for registration.
• Key in MyKad/passport number when prompted.
• Enter 14-digit registration number.
• Set a 4-digit PIN and nickname.
• Confirm registration by pressing 1.
• Make a test call/load credit to check activation.
• Top-up credit via bank, stores, or e-wallet.
• Manage the number and reload via the MyDigi app or 1501#.

VIII. How to Top-up Digi SIM?

There are several ways to top-up credit for your Digi prepaid SIM in Malaysia:

• Online Banking: Top-up directly from your bank account via online banking sites of Maybank, CIMB, RHB Bank, etc.
• DIGI Apps: Use the MyDigi mobile app or website to top-up with debit/credit cards. Instant top-up.
• Convenience Stores: Top-up at 7-Eleven, KK Super Mart, Lucas, TD, etc. Pay by cash.
• E-wallet Top-up: Top-up your Digi number via e-wallets like Boost, GrabPay, Touch n Go eWallet.
• Reload Centers: Top-up at authorized Digi reload centers found in malls and airports. Cash/cards.
• ATM Machines: Select the “credit load” option at participating bank ATMs like Maybank, and CIMB.
• SMS: SMS given amount + SIM number to 15888. Eg: RM10 0123456789
• Call 150: Dial 1501# and follow the prompts to top-up via Maybank/CIMB debit card.

IX. FAQs about a Digi SIM card & eSIM Malaysia

X. Conclusion

In conclusion, Digi operates a mobile network in Malaysia but only offers physical prepaid SIM cards, not eSIM plans. Their SIMs must be bought, registered with ID, and topped up for use.

This article has already shown you all about how to get and activate a Digi SIM card & eSIM Malaysia. While a major provider, Digi currently lacks eSIM support. Hence, if you would like to use an eSIM and have compatible devices to support it, let’s buy it from GIGAGO – an online eSIM provider to save time and money.