Buying a SIM Card at Jakarta Airport (Soekarno-Hatta – CGK) for Travelers

Planning your trip to Indonesia and landing at Jakarta Airport? Forget about slow and pricey overseas data roaming plans, all you need is a local prepaid SIM card or eSIM. Find out where to get an Indonesian tourist SIM card, the best packages, and up-to-date prices. Let’s dive into our guide on buying a SIM card at Jakarta Airport (Soekarno-Hatta – CGK)!

Guide to buy a sim card at Jakarta Airport
Guide to buy a sim card at Jakarta Airport

Need to know: Jakarta, the capital of Indonesia, has 02 primary airports:

  • Soekarno-Hatta International Airport (CGK): this is the larger and main international airport in the city. It is also the busiest airport in Indonesia and serves as a major hub for both domestic and international flights.
  • Halim Perdanakusuma Airport (HLP): this airport serves mainly for domestic flights, VIP/Presidential flights, and also works as a military airbase As a secondary airport, it is an alternative to the crowded Soekarno-Hatta International Airport.

Hence, in this guide, when we mention Jakarta airport, it means Soekarno-Hatta International Airport (CGK). 

I. Why buy a SIM Card in Jakarta?

A local SIM card is the most affordable and convenient way to stay online in Indonesia. For just a few dollars, you can get multiple gigabytes of data valid for several days, ensuring you have reliable internet access anytime, anywhere—even in remote areas. This makes it easy to:

  • Use essential apps like WhatsApp and Google Maps for navigation and communication.
  • Stay connected throughout your trip without relying on inconsistent WiFi.

Other options, like pocket WiFi and free WiFi, have significant drawbacks:

  • Pocket WiFi: Expensive, requires carrying an extra device, and often comes with strict data limits.
  • Free WiFi: Limited availability, slow speeds, and potential security risks.

Why SIM cards are better:

  • Cost-effective for long-term use.
  • Easy to install and start using immediately.
  • No additional equipment needed.

A local SIM card is the most affordable and convenient way to stay online in Indonesia. For just a few dollars, you can get multiple gigabytes of data valid for several days, ensuring you have reliable internet access anytime, anywhere—even in remote areas. This makes it easy to:

Which SIM Card to Choose?

  • Physical SIM Card: Ideal if you want a simple, reliable option for internet and apps like WhatsApp.
  • eSIM: A great choice if your phone supports it. Benefits include:
    • Instant online activation without needing to visit a store.
    • No risk of losing the SIM card.
    • Flexible options to add data anytime.

Tip: Check if your phone is compatible with eSIM before deciding.

II. Where to buy a SIM card for Jakarta?

There are 03 main ways to buy a SIM card in Jakarta.

1. Buy Online Before Departure

You can order a SIM card from trusted providers before your trip. The card will be delivered to your home, ready to use when you arrive.

What you need: Your email, delivery address, and payment method.

Price: vary by provider

Pros:

  • The card is ready before your trip, so you don’t need to visit shops at the airport or in the city.
  • No need to verify personal information if purchased from third-party providers.

Cons:

  • Shipping fees and possible delivery delays.
  • Risk of damage during transit.

2. Buy at Jakarta airport – Soekarno–Hatta International Airport (CGK)

You can purchase a SIM card as soon as you land at Jakarta’s Soekarno–Hatta airport. Shops are located both inside and outside the arrival hall.

Jakarta airport map (Soekarnohatta airport - CGK)
Jakarta airport map (Soekarnohatta airport – CGK)

In the Arrival Hall:

  • Shops: Data Cellular, Backbone Cellular, and the XL Axiata store (official operator).
  • Opening hours: 24 hours.
  • Payment: Cash or credit card.

Outside the Arrival Hall:

  • Shops: Data Cellular, Backbone Cellular, and the Telkomsel shop (official operator).
  • Opening hours:
    • Data Cellular: 7:00 am – 3:00 am.
    • Telkomsel shop: 7:00 am – 9:00 pm.
  • Payment: Cash or credit card.

You need to prepare your passport as ID and cash in IDR. The prices are higher than in the city, with rates depending on the provider. This is the fastest option to get connected upon arrival and staff can speak English and can help you choose the right plan. However, note that limited selection compared to city stores.

Data Cellular and Backbone Cellular are also reliable spots in Jakarta airport that sell SIM card for tourists
Data Cellular and Backbone Cellular are also reliable spots in Jakarta airport that sell SIM card for tourists

 3. Buy in Jakarta City Center

SIM cards are widely available in official stores or convenience stores like Alfamart.

You need to prepare your passport, cash in IDR, and knowledge of store locations. The prices are comparable to airport, but city stores often provide better bundles with more data or longer validity.

Pros:

  • The widest range of options, allowing you to compare plans easily.
  • Staff generally speak English and can assist you.

Cons:

  • You’ll need to travel into the city after landing, which may be inconvenient if you need immediate connectivity.
  • Stores can get crowded, especially during busy hours.
Convenience stores like Alfamart provides prepaid tourist SIM cards
Convenience stores like Alfamart provides prepaid tourist SIM cards

IV. Best Tourist Soekarno–Hatta International Airport SIM Cards Deals and Prices

Indonesia has three main mobile network carriers: Telkomsel, Indosat, and XL Axiata. You can buy their SIM plans for tourists at the airports. Below are the most noticeable:

ProviderPlan NameDataCall QuotaValidityPriceKey Features
TelkomselTourist SIMPATI Card25GB (3G/4G/5G)25 minutes (local/international)30 daysRp. 150,000 (~$10)Extensive nationwide coverage, including remote areas and islands.
IndosatTravel On 30GB30GB10 minutes (local/international)30 daysIDR 100,000 (~$6.40)Includes 1GB roaming data for select countries (India, Malaysia, Japan, Australia, UAE, USA).
IndosatTravel On 80GB80GB30 minutes (local/international)30 daysIDR 200,000 (~$12.80)Large data package with international roaming bonus.
XL AxiataXL Starter Packs3GB to 50GBRoaming: 24-hour access45–60 daysRp. 35,000 – Rp. 745,000Flexible plans with generous data and roaming benefits, optimized for tourist use.

These plans are commonly available at kiosks or counters operated by each provider in the airport’s arrival terminals.

Note: Prices in the table are for reference only and may be higher at the airport due to convenience fees. Also, some advanced or promotional plans advertised online might not be available at the airport.

III. Registration Process to Get a SIM Card at Jakarta Airport

Here’s what you need to prepare to get a SIM card at Soekarno–Hatta International Airport (CGK):

  • Passport: Show your passport for registration and validation.
  • Unlocked Phone: Ensure your phone is unlocked to use a local SIM card.
  • Payment Method: Most stores accept cash and cards—carry both for flexibility.

The SIM card will be activated within 2–5 minutes and ready to use.

Optional: Connect to airport WiFi to verify the SIM is activated.

Pro Tip: You do not need to worry about the language barrier, as the staff at the SIM card shops at the airport can speak English. Besides, they will support the SIM card set-up process.

V. Best mobile network in Jakarta – Coverage & Speed

Now that you know the best tourist Soekarno–Hatta International Airport SIM Card deals and prices. Let us delve into the best mobile network in Jakarta and their coverage and speeds:

1. Coverage in Jakarta

Telkomsel, XL Axiata, and Indosat have extensive coverage in Jakarta, Indonesia (source: nperf)
Telkomsel, XL Axiata, and Indosat have extensive coverage in Jakarta, Indonesia (source: nperf)

The main network operators in Jakarta—Telkomsel, XL Axiata, and Indosat—offer extensive coverage across the city, including most urban and suburban areas (source: nPerf).

  • All three networks provide strong signals, making their SIM cards reliable options for tourists.
  • 5G connectivity is now available in many parts of Jakarta, offering faster speeds and a better online experience.

2. Data speed Jakarta

Data speeds of three main network carriers in Jakarta, Indonesia
Data speeds of three main network carriers in Jakarta, Indonesia

When it comes to speed, the performance of the three main operators varies slightly:

  • Telkomsel: Download speed: 26.1 Mbps (fastest), upload speed: 11.1 Mbps (fastest).
  • XL Axiata: Ranked second for both upload and download speeds.
  • Indosat: Slightly slower than Telkomsel and XL Axiata but still reliable for most internet needs.

Our Conclusion & Recommendation

Based on both coverage and speed, Telkomsel is the best mobile network in Jakarta. It offers the most robust and reliable service, making it the top choice for tourists needing consistent internet access during their trip.

VI. Indonesia eSIM for Jakarta – an Alternative to Prepaid SIM Card Jakarta

An eSIM is a convenient alternative to a physical prepaid SIM card when traveling to Jakarta. It offers several advantages:

  • No physical SIM required: Activate your eSIM online directly from your phone without searching for a SIM card at the airport or stores.
  • Quick and hassle-free setup: Installation is easy and takes just a few minutes.
  • Flexible plans: eSIMs work seamlessly across major networks in Indonesia, such as Telkomsel and Indosat.
  • No swapping required: Switch plans or add data packages easily without removing or replacing SIM cards.
  • 4G and 5G compatibility: Enjoy reliable internet connectivity across both networks throughout the country.

By getting eSIM for Jakarta Indonesia from a trusted provider like Gigago, you will have:

  • A wide selection of data plans with various validity options to suit your travel needs.
  • 24/7 online support to resolve any issues quickly.

For Indonesia, Gigago offers multiple eSIM plans starting from a 3-day plan with 500MB per day for $2.90. They also provide 5-day, 7-day, 10-day, 15-day, 20-day, and 30-day plans with options ranging from 500MB to 3GB per day or 3GB to 50GB total data, with prices ranging from $2.90 to $81.50. All plans include hotspot/tethering and reliable coverage through Telkomsel, Indonesia’s leading network provider.