This article is for travelers visiting Cambodia in 2024, looking to learn how to buy SIM card in Phnom Penh. Getting mobile internet access abroad can be tricky due to unfamiliar carriers and plans.
Cellcard SIM Cards and eSIM 2024: a Comprehensive Guide for Tourists
Cellcard SIM cards & eSIM are big hits in Cambodia for staying connected. Setting up a SIM or eSIM might seem daunting, especially in a new place.
This article gives you a step-by-step guide to easily connect to Cellcard’s network. Whether you’re visiting or living there, the aim is to help you choose wisely and make the most of Cellcard’s services for smooth communication.
In this article
I. Overview about Cellcard – What you need to know
Cellcard, Cambodia’s own mobile telecom company which sells local sim card, is well-known for its innovative ways of connectivity and customer service. Here are a few cool facts about it:
- Founded: 1997
- Company: Cellcard Co., Ltd
- Services: 15+ prepaid and postpaid mobile plans, digital services
- Subscribers: 4M+ (2023)
- Coverage: Nationwide, in 24 provinces in Cambodia, 90% population
- Stores: 100+ Cellcard stores, 5,000+ partners
- Support: Contact center: 2,000 calls/day, live chat: 500 users/month, FAQs: 50+ questions
- Awards:
- Opensignal 2023 Global Rising Star
- Ookla Speedtest Awards 2023
- Multiple Opensignal awards 2017-2018: video, games, upload speed
II. Cellcard coverage in Cambodia
Cellcard covers over 90% of Cambodia with its excellent 4G network, expanding from 300 to over 3,100 sites since August 2023.
Known as “Cambodia’s Best Mobile Network Service Provider” and the “Most Reliable Telecom Operator in Cambodia”, they prioritize speed and reliability, earning industry respect for their network performance.
Strengths:
- Dominant in Cities: Strong 4G in Phnom Penh, Siem Reap, and other urban areas.
- Connected Highways: Good 4G along major roads.
- Coastal Coverage: Reliable 4G in tourist zones like Sihanoukville.
Weaknesses:
- Rural Gap: Limited 4G in rural Cambodia, mostly 2G/3G.
- Uneven 4G: Some “4G areas” have gaps or weak spots.
- 5G Lagging: No significant 5G deployment shown yet.
Overall: Cellcard prioritizes cities and key routes, but needs to improve rural coverage and prepare for a 5G future.
III. Cellcard speed in Cambodia
Some key points about Cellcard speed:
- Download Speed: 18.8 Mbps (Winner). Fastest among all operators.
- Upload Speed: 5.5 Mbps. Reaches 6.5 Mbps on 4G.
- Average Speed: Award for Download Speed Experience – 18.8 Mbps overall, 22.4 Mbps on 4G.
- Video Experience: Joint winner, scores 53.2 points. Great for video streaming.
- Consistency: Wins Excellent Consistent Quality award at 63.5%. Ideal for HD video calls.
Cellcard’s network investments deliver high speeds in Cambodia, ensuring fast, reliable connections for downloads, streaming, and real-time chats. A promising choice for mobile services!
IV. Does Cellcard Cambodia have eSIM?
Yes. Using eSIM always makes you feel convenient because:
- No physical SIM card, reducing the risk of loss.
- Store and switch between various eSIM profiles on one device effortlessly.
- eSIMs, with embedded chips, are more damage-resistant than physical SIM cards.
V. Top Cellcard SIM cards for tourists
Plan | Price (USD) | Price (KHR) | Data | On-Net Calls | On-Net SMS | Validity |
Serey+ $1.5 | $1.50 | 6,090 | 15GB | 100 minutes | 100 messages | 7 days |
Serey+ $4 | $4.00 | 16,240 | 25GB | 2,500 minutes | 2,500 messages | 28 days |
Serey+ $6 | $6.00 | 24,360 | 60GB | 150 minutes | 150 messages | 30 days |
Notes:
- Data is sourced from the Cellcard website as of March 7, 2024. Prices and plans are subject to change.
- Exchange rate: 1 USD = 4,060 KHR.
- On-net calls and SMS refer to calls and messages within the Cellcard network in Cambodia.
VI. Where can you buy Cellcard SIM cards?
You can buy Cellcard SIM cards in some places such as: shops, stores or authorized retailers.
- Cellcard Stores: Such as Phnom Penh and Siem Reap International airport.
- Authorized Retailers: Such as Tiger and Total Access Communication for SIM card purchases.
VII. Where to buy Cambodia Cellcard eSIM?
There are 2 ways to buy Cambodia Cellcard eSIM for tourists:
- Buy from Cellcard website: Visit Cellcard’s site, follow the steps to upgrade an existing SIM to an eSIM plan, or buy a new eSIM plan online.
- Buy from Cambodia eSIM: Go to the site, choose a suitable eSIM plan, pay with a credit card, and get the eSIM QR code via email to activate on your device.
This outlines the key options for tourists to easily buy a Cellcard SIM/eSIM plan when in Cambodia.
Cellcard eSIM on Gigago:
We currently don’t offer Cellcard eSIM due to the higher costs associated with the service. However, Gigago provides a variety of eSIM options for Cambodia, including Metfone and Smart.
Gigago offers multiple data plan options, starting from 1 GB/day for 5 days with $4.50 . What is great about Gigago’s Cambodia eSIM is that its plans’ costs are diversifying, varying between $4.50 – $36.00 .
Thus, it does not matter how many Internet users you are and how long your trip is in Cambodia, there is always an option for you with Gigago.
VIII. FAQs about Cellcard SIM Cards/eSIM Cambodia
How do I top up credit for a Cellcard SIM card?
Top-ups can be done via the Cellcard app or by purchasing vouchers from retail stores. Top-ups start from 2000 riels (~$0.50).
Can I transfer my number between Cellcard SIM and eSIM?
Yes, Cellcard allows activating the same number on either SIM or eSIM through their Service Centers. A small fee may apply.
What cellular standards does Cellcard use?
Cellcard’s network supports 2G, 3G, and 4G/LTE. Frequencies include 850/900 MHz for 2G and 2100 MHz for 3G/4G.
What if I lose my Cellcard SIM card?
Report the lost SIM immediately via the app or customer service centers. There is a chance to retrieve the number on a replacement SIM by providing identification and security details.
IX. Conclusion
In conclusion, getting and activating Cellcard SIM cards in Cambodia is simple. Whether you choose a traditional SIM or an eSIM, both cater to your communication needs smoothly. Just visit a store, pick a plan, and complete activation to access Cellcard services quickly.