How to Get Mobile Internet in Malaysia for Travelers: Which Option to Choose?

In Malaysia, mobile internet in Malaysia plays an important role for tourists when it allows them to stay connected, access information, navigate, and share their experiences. According to the report, the number of mobile internet users in Malaysia will reach 35.09 million before 2028, indicating a continuous growth trend. 

Hence, the need to use mobile internet in Malaysia is increasing day by day. Today, we would like to share with you all the information about mobile internet in Malaysia. Let’s take a look!

Moblie Internet in Malaysia

I. Mobile Internet Coverage and Speed in Malaysia

Mobile internet coverage and speed in Malaysia has seen crucial improvements over the years. The country’s telecommunications infrastructure has developed significantly resulting in widespread mobile network availability across both urban and rural areas. Let’s see how mobile internet coverage and speed in Malaysia is:

1. The Coverage of Mobile Internet in Malaysia

Digi data coverage in Malaysia
Digi data coverage in Malaysia (souce: nperf)
Maxis data coverage in Malaysia
Maxis data coverage in Malaysia (source: nperf)
Celcome coverage map in Malaysia
Celcom coverage map in Malaysia (source: nperf)

There are 06 main mobile operators in Malaysia including Digi, Maxis/Hotlink, Celcom, U Mobile, Yes, and Unifi/Bebas.

Digi, known as one of the major telecommunications providers in Malaysia, offers extensive coverage and competitive mobile internet speeds. In some remote areas, their coverage may be weaker when compared to other providers such as Maxis.

Maxis can be considered a leading provider in Malaysia known for its wide coverage and fast mobile internet speeds. Maxis is generally reliable. However, the coverage often has issues in densely populated areas.

Celcom is another potential mobile internet provider with good coverage and fast speeds. However, users can experience inconsistent speeds and network issues in certain locations.

U Mobile is famous for competitive pricing and attractive data plans. They offer decent coverage in urban areas and reliable speeds. However, their coverage may be limited in some remote areas.

Yes is a 4G LTE provider in Malaysia that concentrates on delivering high-speed internet services. They offer good coverage in urban areas and competitive data plans. However, their coverage cannot be accessed well in rural areas.

Unifi – or known as Beba, is a subsidiary of Telekom Malaysia. Unifi will provide its customers with reliable coverage and high-speed internet, especially in areas where their fiber optic infrastructure is available. However, their mobile coverage may be limited compared to other dedicated mobile network providers.

Our recommendation: Maxis is considered the best mobile operator in Malaysia for its extensive coverage, fast internet speeds, and reliable service. This network carrier offers different plans for tourists to select – depending on tourists’ needs and budgets.

2. Malaysia Mobile Internet Speed

Malaysia mobile internet speed by network carriers - roaming in Malaysia
Malaysia mobile internet speed by network carriers (source: opensignal)

According to the report by Opensignal in March 2023, here are some details of Malaysia’s mobile Internet speed: 

  • In February 2023, the average download speed of 5G in Malaysia ranged from 440.7 Mbps for Digi to 378.1 Mbps for Unifi.
  • In December 2023, Malaysia ranked 18th globally for the speed of mobile internet in Malaysia.
  • Malaysia’s mobile download speed was 178.10 Mbps in December 2023. Mobile download speeds in Malaysia ranged from 69.92 Mbps to 178.10 Mbps. Plus, upload speeds were between 18.56 Mbps and 27.51 Mbps. Nevertheless, the latency on Malaysian mobile networks typically ranged from 23-29ms through 2023.
  • Major mobile providers like Digi, Unifi, and Celcom offered average 5G download speeds well above 300 Mbps in early 2023.

From all the above information, the speed of mobile internet in Malaysia is good, above 100Mbps download. 5G speeds are even higher at over 300Mbps for some providers. Nevertheless, latency is low. Overall, Malaysia ranks highly globally for mobile connectivity performance.

Our recommendation: Depending on the given information, Digi appears to be the best mobile provider for speeds in Malaysia, followed by Unifi stood in the second position.

II. What are Connectivity Options for Tourists to Malaysia?

What are Connectivity Options for Tourists to Malaysia?
What are Connectivity Options for Tourists to Malaysia?

There are several ways for tourists to stay connected in Malaysia such as SIM card Malaysia, eSIM Malaysia, roaming with Malaysian operators, public WiFi, and pocket WiFi. Each option will have its pros and cons.

Below is a table comparing pros and cons of these connectivity options:

Connectivity optionsProsCons
Malaysia SIM card– Wide coverage within Malaysia
– Familiar technology
– Prepaid/contract plans available
– Easy to buy and cheap price
– Requires physical SIM card
– Hard to switch providers
– Waiting for a long time if buying online
Malaysia eSIM– No physical SIM needed
– Switch providers digitally
– Multiple providers
– Easy to buy and activate SIM
– Require devices with a high-model
Roaming data– Use the same provider when traveling internationally– More expensive than local plans
– Speeds may be slower
– Limited data
Public wifi– Free connectivity– Security risks
– Limited speeds
– Usage data caps are often low
Pocket wifi– Portable access to the Internet
– Connect multiple devices
– A good idea for traveling
– Additional rental/device costs
– Security risks
– Speeds may vary depending on the location

Our recommendation:

  • Generally, buying SIM cards will be the best option because of their convenience and low price.
  • However, if you have a device supporting eSIM technology, this will be the most potential option for you because you do not need to wait for a long time to insert a SIM into your device, you just need to scan the QR code and access the Internet immediately.

Pro Tip

  • Before buying a SIM card, you need to check your device to ensure your device has already been unlocked.
  • If you use an eSIM, do not forget to check your phone to ensure it belongs to the eSIM compatible list.

III. Mobile Internet Rates in Malaysia – Is It Expensive?

Mobile internet rate in Malaysia

Good to know: 1 USD = 4.65 MYR (as of January 2024)

Here are the estimated rate of mobile internet in Malaysia for different options:

Malaysia SIM card:

  • Celcom: $10-15/month for 10-20GB 4G data
  • Maxis: $12-18/month for 15-25GB 4G data

eSIM Malaysia:

  • Digi: $8-12/month for 8-15GB 4G data
  • Unifi: $10-15/month for 10-20GB 4G/5G data

Data roaming:

  • Maxis: $3-5/day for 500MB data
  • Celcom: $2-4/day for 250MB data
  • Digi: $1.5-3/day for 100MB data 

Public WiFi:

  • Free for basic usage, speeds may be limited
  • Starbucks/McDonalds – $3-5/hour for decent speeds

Pocket WiFi rental:

  • $10-20/week for unlimited data with 2-5Mbps speeds
  • $25-35/week for 10-20GB high-speed data (around 10Mbps)

Note: The above prices are just a reference and they can be varied following times. Please contact the providers to get the exact cost.

► Our recommendation: From all the above, eSIM Malaysia and SIM card plans would be the most affordable and flexible options for tourists who travel to Malaysia. You can buy a SIM card from the operators of mobile Internet in Malaysia like Maxis and buy an eSIM via GIGAGO – known as the top eSIM provider via online platforms.

III. Data SIM Card for Mobile Internet in Malaysia

Using SIM cards is a good idea to access the mobile Internet in Malaysia because you can get connected with everyone at home effectively. There are some typical SIM card plans in Malaysia:

  • If you buy data packages from Maxis, it will cost 25 RM about 6 dollars for 10 GB of data with 2 RM credit valid for 365 days. 
  • Using services from Digi will cost you 15 RM (about 3.6 dollars) for 3 GB of data with unlimited social media use.
  • Celcom will offer 12 RM (2.8 dollars) for unlimited data (3Mbps) with calls for 7 days.

Note: This is just a reference price for you. Please contact the operators for the latest price list!

IV. Data eSIM for Malaysia – Best Option to Get Mobile Internet for Tourists

Pro Tip: This option is just only for those who have devices supporting eSIM.

When using an eSIM, tourists will experience the best service to get the mobile Internet in Malaysia. There are some pros of an eSIM when compared to a SIM card:

  • An eSIM can be easy to switch between carriers without swapping the physical SIM card.
  • Tourists will have multiple cellular profiles on one eSIM.
  • It is easy to set up by scanning a QR code. 
  • You do not need to carry extra physical SIM cards when traveling to Malaysia.
  • Users can buy international plans directly on their devices.
  • Un a SIM card, travelers have to wait for delivery. An eSIM can be bought via online shops and received via email, so it is not time-consuming.
  • An eSIM provides users with greater connectivity flexibility and convenience.

To buy an eSIM for travelers visiting Malaysia, you can purchase it from Malaysian mobile operators or via eSIM providers.

1. Buy eSIM from Malaysia Operators

four major mobile network carriers in Malaysia
Top 4 major mobile network carriers in Malaysia

The six (06) mobile operators offering eSIM services in Malaysia are Maxis, Digi, U Mobile, Tune Talk, Xpax, and Red One. You can contact these operators to buy an eSIMs.

Below are SIM card plans offered by major mobile operators in Malaysia that you can consider buying:

Maxis:

  • RM38 prepaid plan – 30GB data, unlimited calls/texts
  • RM58 postpaid plan – Unlimited data, calls, texts

Celcom:

  • RM28 prepaid plan – 10GB data, 1,000 minutes calls
  • RM48 postpaid plan – 30GB data, unlimited calls/texts

Digi:

  • RM20 prepaid – 5GB data, 1,000 minutes/texts
  • RM33 postpaid – 30GB data, unlimited calls/texts

U Mobile:

  • RM28 prepaid – 15GB data, 1,000 minutes/texts
  • RM58 postpaid – Unlimited data, calls, texts

Tune Talk:

  • RM20 prepaid – 8GB data, 1,000 minutes/texts
  • RM40 postpaid – 30GB data, unlimited calls/texts

Xpax:

  • RM20 prepaid – 10GB data
  • RM38 prepaid – 30GB data

Red One:

  • RM38 eSIM – 30GB data in 160+ countries
  • RM68 eSIM – Unlimited data in 160+ countries

Most importantly, you should remember that buying an SIM card and eSIM launched by local mobile network operators requires you to show a passport or ID card for the registration process. Most countries have this policy, and Malaysia is not an exception.

2. Buy eSIM from Gigago

GIGAGO eSIM - Mobile Internet in Malaysia
GIGAGO eSIM – The top eSIM provider for tourists traveling to Malaysia

Buying an eSIM from prestigious eSIM providers like Gigago is known as the most convenient and easiest way because you do not need to show anything. All the processes will be online and customers will not have to wait for delivery like buying a SIM card.

Gigago offers multiple data plan options for Malaysia, starting from a 5-day plan with 1GB per day for $5 as their most minimal plan. They also have 7-day, 15-day, and 30-day plans ranging from 1GB to 50GB of total data, or 1GB to 3GB per day, with prices from $5 up to $89.50.

To buy an eSIM Malaysia on GIGAGO, you need to:

  • Access the Gigago Malaysia eSIM product page first and choose your suitable package. 
  • Provide some information about yourself and your device, then make payment online, and receive the QR code via email.
  • Scan the QR code or import the activation code manually.
  • Turn on data roaming on your phone! 
  • Now, you can use your eSIM to meet your needs.

V. FAQs

What is the average speed of mobile Internet in Malaysia?

The average 4G mobile internet speed in Malaysia is around 25-40Mbps nationally with higher speeds in major cities. Rural areas may be slower.

Can I use my Malaysian SIM card in other countries?

Yes, most Malaysian SIMs include limited international roaming for basic calls/texts. For data roaming you need to activate a global roaming pack for usage outside Malaysia.

VI. Conclusion

In conclusion, using mobile internet in Malaysia is the best option to get the Internet via SIM Card and eSIM – depending on device compatibility. Malaysia has an established mobile ecosystem providing convenient internet access. Moreover, mobile Internet in Malaysia is dramatically developing to meet the needs of international tourists and travelers.