This guide explains the different ways to access Wi-Fi at CUN, outlining the steps for each. It also explores alternative ways to get online beyond the airport’s complimentary Wi-Fi.
How to Get and Activate AT&T SIM Cards and eSIM: 2024 Ultimate Guide for Tourists
This article is written for travelers who plan to visit Mexico and are looking for information on buying and using AT&T SIM cards & eSIMs while abroad. Maintaining cellular connectivity when traveling internationally can often be challenging due to a lack of familiarity with overseas providers and plans.
The objective of this article is to help readers understand their AT&T connectivity options in Mexico, how to purchase and activate an AT&T SIM/eSIM and get the most out of their plan while traveling.
In this article
I. Overview about AT&T – What you need to know
AT&T is a big telecom company providing wireless, internet, and entertainment services. It has a long history in telecom, now expanding into new areas with acquisitions and tech. Let’s see some facts about it.
Founded: 1876 (as Bell Telephone Company)
Full company name: AT&T Inc.
Service: Mobile, broadband, fixed-line telephone, fiber optic, DirecTV entertainment services
Subscribers:
- Over 100M wireless subscribers
- Over 15M broadband subscribers
- Over 18M DirecTV subscribers (as of 2021)
Coverage: Extensive coverage across all 50 states and Puerto Rico
Stores and partners:
- Over 5,000 retail stores nationwide
- Partnerships with major retailers like Best Buy and Walmart
Customer support:
- Available 24/7 through phone, online chat, and social media
- Self-service options available online and through the myAT&T app
Awards:
- J.D. Power Award for Wireless Network Quality (2023)
- Ookla Speedtest Award for Fastest Mobile Network (2023)
- Newsweek’s Most Trusted Companies list (2022)
II. AT&T Coverage in Mexico
Coverage: AT&T extends cell service to about 80% of Mexico’s populated zones by partnering with local carriers like Telefonica and America Movil.
Network:
- 4G LTE is the most widespread network, available to 75% of the population with speeds ranging from 15-25Mbps.
- 5G availability is still limited, currently offered only in specific areas of Mexico City, Guadalajara, and Monterrey through shared facilities.
- Nationwide 5G coverage is expected to be launched in 2025.
III. AT&T Speed in Mexico
Based on OpenSignal’s April 2023 report and AT&T’s official information:
- Overall Download Speed: 17.2 Mbps
- Overall Upload Speed: 6.9 Mbps
- Average Speed: 12.05 Mbps (average)
▶ Our recommendation: If consistent connections are a priority, AT&T is a good choice for tourists to buy traditional sim cards in Mexico. However, speed-demanding users might consider alternative carriers with higher average speeds.
IV. Does AT&T Have eSIM in Mexico?
Yes, AT&T Mexico offers eSIM for convenient mobile data access. Here are your options:
1. Buy directly from AT&T Mexico stores
- Pros: Potentially wider plan options.
- Cons: Requires passport for postpaid plans, potential language barrier, finding store location.
2. Buy online from eSIM resellers
- Pros: Convenient online purchase, no documentation needed, often competitive rates for travel plans.
- Cons: May have limited plan options compared to AT&T directly, with different coverage areas possible.
Which is right for you?
If you prefer ease and speed and don’t mind limited plan options, buying online is convenient. If you prioritize wider plan selection or direct assistance, consider visiting an AT&T store, but be prepared to present your passport.
Note: Please ensure your phone is carrier-unlocked and eSIM-equipped to use eSIM. Check how to know if your phone is unlocked and supports eSIM with our guides.
V. Top AT&T SIM Cards for Tourists & Cost
This operator always offers the best package for tourists coming to Mexico. Here are the best deals:
Plan | Price | Data | Talk & Text | Hotspot | Other Features |
AT&T Tourist SIM | $30 + tax/fees | 5GB | Unlimited talk & text | Yes (10GB limit) | Unlimited calls and texts to 100+ countries |
AT&T Unlimited Talk & Text & Data (Monthly) | $60/month (AutoPay) | Unlimited | Unlimited talk & text | Yes (Unlimited) | |
AT&T Unlimited Extra (Monthly) | $75/month (AutoPay) | Unlimited | Unlimited talk & text | Yes (Unlimited) | Unlimited data in Mexico & Canada |
AT&T Unlimited Premium (Monthly) | $85/month (AutoPay) | Unlimited | Unlimited talk & text | Yes (Unlimited) | Unlimited data in Mexico & Canada + HBO Max |
Notes:
- SIM card prices exclude phone costs.
- Data speeds vary based on network availability and may slow after the data limit.
- Hotspot limits apply to all plans except Unlimited Premium.
- International calls/texts vary by plan.
- Check phone compatibility with ATu0026amp;T network before buying SIM.
Remember to check the updated prices on the ATu0026amp;T website before buying.
VI. Where to Buy an AT&T SIM card?
Some options are recommended below for you to buy a AT&T SIM card & eSIM.
- AT&T Stores: Across Mexico, in major cities and tourist destinations.
- Authorized retailers: Airports, convenience stores, and electronics shops.
- Online retailers: Platforms like Amazon and SimCorner offer delivery options.
VII. Where to buy a Mexico AT&T eSIM?
- AT&T online portal: Purchase and download directly on the AT&T Mexico website.
- AT&T physical stores: Request an eSIM replacement for your existing AT&T SIM (additional fee may apply).
- Third-party eSIM providers: Gigago offers eSIMs specifically for Mexico travel.
For Mexico, Gigago offers multiple data plan options, starting from 1 GB for 7 days with $12.00 .
What is great about Gigago’s Mexico eSIM is that its plans’ costs are diversifying, varying between $12.00 – $224.50 . Thus, it does not matter how many Internet users you are and how long your trip is in Mexico, there is always an option for you with Gigago.
VIII. How to Top-up AT&T SIM/eSIM?
Topping up your AT&T SIM or eSIM is easy, no worries! Here are a few ways to do it, depending on your preference:
1. Online
- myAT&T account:
- Sign in to your myAT&T account.
- Go to “My devices” and select the device you want to top up.
- Click “Make a payment” and choose your preferred payment method (credit/debit card, checking account).
- Enter the desired amount and follow the prompts to complete the transaction.
- AT&T Prepaid website:
- Visit AT&T website
- Enter your phone number or wireless account number.
- Choose your desired top-up amount and payment method.
- Follow the prompts to complete the transaction.
2. Phone
- *Dial 731#: This initiates a quick top-up prompt using your saved payment method.
- *Dial 611: This connects you to customer service for assistance with topping up.
3. Retail stores
Visit any authorized AT&T retailer and make a payment with cash, credit/debit card, or gift card.
4. Additional options
- AutoPay: Set up automatic payments through your myAT&T account for hassle-free top-ups.
- Gift cards: Purchase AT&T gift cards and use them for top-ups online or in stores.
Notes:
- The specific options and instructions may vary slightly depending on your plan type (postpaid, prepaid) and device.
- Always double-check your account information and top-up amount before confirming the transaction.
IX. FAQs about AT&T SIM Card in Mexico
What if my phone doesn’t support eSIM? Can I still use an ATu0026amp;T SIM card in Mexico?
Yes, most ATu0026amp;T Mexico plans to offer both SIM card and eSIM options. Choose the one compatible with your device.
Does ATu0026amp;T Mexico offer any student, senior, or family discounts on SIM cards and eSIMs?
Yes, they often have special promotions and discounts for various groups. Check their website for current offers.
Is it cheaper to buy an ATu0026amp;T SIM or eSIM in Mexico, or get one beforehand online?
Online purchases might offer slightly better deals, but airport convenience can outweigh the price difference for some travelers.
How much do ATu0026amp;T SIM cards and eSIMs typically cost in Mexico?
Prices vary based on data allowance, validity period, and roaming options. Expect a range of $20-50 for basic plans, with premium options exceeding $100.
X. Conclusion
Connecting in Mexico with an AT&T SIM card & eSIM is fast and easy for tourists exploring different areas. With wide coverage, quite fast speeds, nice prepaid offers, and English/Spanish help available, it’s a great option.
For many travelers, we suggest getting an AT&T tourist SIM card package when you arrive at the airport. eSIMs are also becoming popular as a simple digital choice. Gigago offers a smooth eSIM service to consider.