How To Use Cell Phone In Puerto Rico 2024: Traveler’s Guide To Stay Connected

Use cell phone in Puerto Rico can be very simple if you know the right options for staying connected.

how to use cell phone in puerto rico

If you’re a tourist wondering how to use your phone in Puerto Rico, this guide is for you. Many travelers face challenges with compatibility, international plans, or roaming charges while abroad. This article will show you the easiest ways to use cell phone in Puerto Rico without the hassle, covering everything from network compatibility to budget-friendly alternatives like Gigago eSIM.

I. Highlights of Phone Compatibility, Frequencies and Networks in Puerto Rico

Puerto Rico offers extensive network coverage, but phone compatibility depends on whether your device supports the available frequencies. You often face issues with network reception, especially if their phones aren’t compatible with the local carriers’ bands. 

Let’s break down these features:

1. Phone Compatibility: Your phone needs to be unlocked and compatible with the network bands used in Puerto Rico.

  • GSM is the dominant system, so ensure your phone supports GSM bands.
  • Check if your phone supports LTE, 4G, or 5G for faster speeds.

2. Frequencies: Puerto Rico uses specific frequency bands for different network types.

  • 4G LTE operates on bands 2 (1900 MHz), 4 (1700/2100 MHz), 12 (700 MHz), and 66 (1700/2100 MHz).
  • 5G is supported in certain areas, primarily on the Sub-6GHz bands.

3. Networks: Major carriers in Puerto Rico include Claro, AT&T, and T-Mobile.

  • Claro offers widespread coverage with both 4G LTE and 5G.
  • AT&T provides strong coverage with 4G LTE and expanding 5G support.
  • T-Mobile also has good coverage, especially in urban areas, with 5G availability.

Ensure your phone is compatible with these networks to stay connected easily in Puerto Rico.

II. Will My Cell Phone Work in Puerto Rico?

will my cell phone work in puerto rico

YES, your cell phone can work in Puerto Rico, but it depends on its compatibility with the frequencies and bands used by local carriers. To ensure a proper connection, your phone should support the following technologies and frequencies used by Liberty, Claro, and T-Mobile in Puerto Rico.

Carrier Bands and Frequencies in Puerto Rico:

CarrierTechnologyBands
Liberty5Gn71 (600), n257 mmWave (28GHz)
4GB4 (1700/2100 AWS 1), B17 (700)
3GB2 (1900), B5 (850)
2GB2 (1900), B5 (850)
Claro5Gn66 (1700), n78 (3500), n261 mmWave (28GHz)
4GB17 (700)
3GB2 (1900), B5 (850)
2GB2 (1900), B5 (850)
T-Mobile5Gn41 (2500), n71 (600), n258 mmWave (26GHz), n260 mmWave (39GHz), n261 mmWave (28GHz)
4GB4 (1700/2100 AWS 1), B66 (1700/2100), B71 (600)
3GB4 (1700/2100 AWS A-F)
2GB2 (1900)

To get more insights, you can access Kimovil

III. Do I Need An International Plan In Puerto Rico?

NO, you don’t necessarily need an international plan when visiting Puerto Rico. Since Puerto Rico is a U.S. territory, U.S. carriers like T-Mobile, AT&T, Verizon, Claro, and Liberty provide coverage without international plans. Your standard domestic plan will work, allowing you to call, text, and use data just as you would in the mainland U.S. 

However, checking your carrier’s specific terms regarding Puerto Rico is essential to avoid unexpected charges.

IV. What are the Options for Tourists to Use Cell Phone In Puerto Rico?

Options for using cell phones in Puerto Rico as a tourist include:

  • eSIM: Ideal for those with compatible phones who want a hassle-free setup.
  • SIM Card: Great for longer stays or those who prefer physical SIM cards.
  • Pocket WiFi: Useful for groups or those needing multiple devices.

Brief Comparison Table

OptionBest ForWhere to BuyProsCons
eSIMTech-savvy travelers with eSIM phonesOnline providers like GigagoInstant activation, no physical SIM neededDevice must be eSIM-compatible
SIM CardLonger stays, no eSIM phoneLocal stores (Claro, T-Mobile, and Liberty), Amazon, etcAffordable, local numberRequires physical SIM
Pocket WiFiGroups or multiple devicesRental services like SkyroamConnects multiple devices, portableMust carry the device, limited battery life

V. Will My Local Network Work In Puerto Rico?

Most likely, yes. If you’re a U.S. traveler, your local network will almost certainly work in Puerto Rico without requiring an international plan. Currently, Puerto Rico is serviced by three main carriers: Liberty, Claro, and T-Mobile. These networks offer excellent coverage, particularly in urban areas, and support 4G LTE and 5G, allowing most tourists to use their phones just like in the mainland U.S.

  • T-Mobile: Offers good coverage in Puerto Rico, including 5G in cities like San Juan, Ponce, and Mayagüez. 
  • Claro: Has wide coverage with dependable 4G LTE and growing 5G, mainly in cities and nearby areas. 
  • Liberty: The newest major provider, covering Puerto Rico with 4G LTE and 5G after merging with AT&T’s local operations.

Tip: Coverage can be spotty in remote areas like El Yunque National Forest or the islands of Vieques and Culebra. To avoid service interruptions, download maps, and important travel information in advance.

VI. Gigago eSIM – An Alternative To Get Internet In Puerto Rico With Your Cell Phone

puerto rico esim gigago

eSIM technology makes it really simple to stay engaged while traveling to Puerto Rico! You can get an eSIM online before your trip and set it up just by scanning a QR code. It activates automatically when you arrive, and you can choose from different plans that fit your needs. Plus, you’ll avoid those annoying roaming fees while keeping your main phone number active!

Which Puerto Rico eSIM plan should you choose for your trip?

Gigago provides reliable eSIM services with some key advantages:

  • Instant delivery: Receive your eSIM details via email within 5 minutes.
  • 24/7 customer support: Get assistance anytime via chat or email. 
  • Flexible options: Choose from 1GB to 10GB data plans with 7-30 day validity.
  • High-speed data: Access to 4G/LTE/5G networks where available

For Puerto Rico, Gigago offers multiple data plan options, starting from 1GB/day for 7 days with $4.50 . What is great about Gigago’s Puerto Rico eSIM is that its plans’ costs are diversifying, varying between $4.50$40.00

Thus, it does not matter how many Internet users you have or how long your trip to Puerto Rico is. Gigago always has an option for you.

VII. Extra Tips To Use Cell Phone in Puerto Rico

Here are some practical and interesting tips to use cell phone in Puerto Rico:

  • Keep your phone in airplane mode and use Wi-Fi to save data.
  • Use WhatsApp for calls and messaging, as it’s widely used in Puerto Rico.
  • Remember that Puerto Rico uses the same electrical outlets as the US (no adaptor needed).
  • Learn a few basic Spanish phrases or use a translation app to communicate easily.
  • Puerto Rico is a US territory, so US-based plans may work without extra fees.

These tips should help you make the most of your cell phone while enjoying your time in Puerto Rico.

VIII. FAQs about Use Cell Phone in Puerto Rico

Can I use my U.S. phone in Puerto Rico?

Yes, Puerto Rico is part of the U.S. domestic network, so your U.S. phone and plan will work there without international roaming charges​.

Will I be charged extra for data usage in Puerto Rico?

If you’re using a U.S. carrier, you won’t be charged extra for data, as Puerto Rico falls under domestic coverage. However, it’s best to confirm with your provider.​

Is there reliable cell coverage across the entire island?

Coverage is reliable in urban areas, but it may be spotty in rural or mountainous regions, such as parts of El Yunque National Forest​.

Will my phone automatically switch networks in Puerto Rico?

Yes, if you are a U.S. carrier subscriber, your phone will connect to the available network (Liberty, Claro, or T-Mobile) in Puerto Rico, just like it would in the mainland U.S.​

IX. Conclusion

In summary, use cell phone in Puerto Rico is easy, especially for U.S. travelers. With local networks like Liberty, Claro, and T-Mobile, you can stay connected without international plans. I hope this post helps you prepare for your trip. For smooth internet access, think about using a Gigago eSIM for quick setup and different data plans that fit your needs. Good luck!