Buy Starhub SIM Cards and eSIM for tourists in  2024

Learn how to get and activate StarHub SIM Cards and eSIM so you can get Internet access with this mobile network operator when traveling in Singapore.

Whether you’re a physical SIM Card or ready to embrace the digital revolution with eSIM, StarHub has the perfect solution just for you. Stay effortlessly connected with StarHub’s SIM Card and eSIM, making your mobile experience a breeze!

I. Overview about Starhub – What you need to know

  • Founded year: StarHub was founded on 7 May 1998.
  • Full company name: The full company name is StarHub Limited.
  • Types of services provided: telecommunications services, including mobile services, pay TV, internet services, and fixed network services.
  • Number of subscribers: 2 million mobile customers 
  • Coverage: StarHub primarily serves Singapore 
  • Customer support: Marketing-Interactive’s The Loyalty & Engagement Awards 2023, Asia eCommerce Awards 2022, Community Chest Awards 2023, Opensignal’s 5G Global Mobile Network Experience Awards (October 2023),…

II. Starhub Coverage in Singapore

Starhub is one of the best mobile operators in Singapore in every aspect from coverage to consistency or speed. Let’s explore why we tell like that: 

Starhub's coverage in Singapore
Starhub’s coverage in Singapore (Source: nperf)
  • Starhub Availability is the best in Singapore with 99.4%. 
  • StarHub retains the Excellent Consistent Quality award, winning it outright with a score of 86.3%

Potential Strengths:

  • Wide coverage suggests strong infrastructure investment, attracting users who value reliability.
  • Extensive 5G positions StarHub as technologically advanced, appealing to speed-focused customers.
  • Competitive coverage in key areas indicates a strong market position and ability to attract wider customer base.

Potential Weaknesses:

  • Coverage gaps risk customer dissatisfaction and may point to limited infrastructure in specific locations.
  • Limited 5G compared to competitors could hinder attracting customers seeking the latest technology.
  • Inconsistent signal strength, even with broad coverage, might signal congestion or uneven investment, impacting user experience.

III. Starhub Speed in Singapore

  • The first Singaporean operator to breach the 100Mbps mark for the average overall download speeds seen by our users, given its score of 101.1Mbps. 
  • This is the sixth time in a row that StarHub has won the Download Speed Experience award outright. 
  • Our StarHub users again observe the fastest average overall upload speeds in Singapore. It wins this time with a score of 15.3Mbps
  • With 5G, StarHub continues to be the top 2 fastest operator with 388.4Mbps download experience. StarHub’s statistically tied scores of 24.8Mbps.
Starhub's upload speed at first place
Starhub’s upload speed at first place

Recommendation: Travelers should choose this operator for the best experience

IV. Does Starhub Have eSIM in Singapore?

Absolutely yes. eSIM, or embedded SIM, is a digital SIM card built into your device. Here are some advantages of eSIM which are outweigh features of physical one:

  • Easier Activation: It can be done by scanning a QR code.
  • Switching Networks: With eSIM, users can store multiple network profiles on a single SIM card and switch between them easily through the phone’s network settings. 
  • Convenient for Travel: eSIM is beneficial for frequent travelers as it allows them to switch to local operators easily without the need to buy a new physical SIM card. 
  • Space Saving: eSIM does not require a separate slot
Starhub offers various eSIM packages
Starhub offers various eSIM packages

V. Top Starhub SIM Cards for Tourists

Starhub with prestigious awards
Starhub with prestigious awards

StarHub offers prepaid SIM cards that provide a cost-effective solution for customers who want to save on their bills. These SIM cards come with great features and are available at discounted prices, making them an excellent choice for budget-conscious individuals: 

1. StarHub S$8 Prepaid SIM Card

  • Validity: 90 Days
  • Price: S$8
  • Local Data: 1 GB for 30 days
  • Calls outgoing (local): S$0.22/minute
  • SMS (local): S$0.05/message
  • S$10 credit for 90 days
  • 30 minutes of IDD 018 calls for 30 days

2. StarHub S$15 Prepaid SIM Card

  • Validity: 180 Days
  • Price: S$15
  • Local Data: 8 GB for 180 days
  • Calls outgoing (local): S$0.22/minute
  • SMS (local): S$0.05/message
  • Unlimited for messaging apps for 180 days
 StarHub S$15 Prepaid SIM Card
StarHub S$15 Prepaid SIM Card

Promotion (Valid for 28 days)

  • Free 120GB local data
  • Free S$100 IDD 018 credit
  • Free 5000 minutes of local call time
  • Free 200 local SMS messages

Note: The prices and data can vary depending on each period. Visit the official website for updated information. 

VI. Where to Buy a Starhub SIM card and eSIM?

When it comes to buying a StarHub SIM card in Singapore, you have multiple options available: 

  • Upon Arrival

Upon landing at Changi Airport, you’ll find various options to buy a StarHub SIM card right at the airport. Look for booths or kiosks operated by StarHub or authorized retailers. 

Read more: Changi airport’s facilities and services

Starhub's kiosk at Changi Airport
Starhub’s kiosk at Changi Airport
  • StarHub Stores

StarHub has a network of retail stores across Singapore, providing a dedicated space to cater to customers’ mobile needs. These stores offer a comprehensive range of products and services, including SIM cards, mobile plans, and device accessories. 

Note: Knowledgeable staff members are available to guide you through the different options, helping you select the best plan based on your usage requirements. StarHub stores also provide support for SIM card activation, number porting, and any other inquiries you may have.

Read more: Starhub’s stores location

  • Authorized Retail Stores

In addition to StarHub stores, there are numerous authorized retail stores throughout Singapore that sell StarHub SIM cards. These stores are typically located in shopping malls, electronics retailers, and convenience stores. 

Tip: Look for the StarHub Authorized Retailer signage to ensure the legitimacy of the store. 

VII. A Better Alternative to Starhub SIM cards – Singapore eSIM

If your phone supports eSIM, consider Singtel as a strong alternative to Starhub for your Singapore eSIM needs. Using eSIM makes activating your data plan effortless, eliminating the need for physical SIM cards and giving you a seamless connectivity experience.

With Gigago, you can easily access various packages of Starhub. Gigago is one of the best reliable providers in the market. The price is only from $5.00 and you can choose your validity for 5 days to 30 days. You can explore some Singtel’s packages in Gigago here: 

For Singapore, Gigago offers multiple data plan options, starting from 1 GB for 5 days with $1.50 . What is great about Gigago’s Singapore eSIM is that its plans’ costs are diversifying, varying between $1.50$81.50 . Thus, it does not matter how Internet users you are and how long your trip is in Singapore, there is always an option for you with Gigago.

Besides, you should know some additional benefits when buying in Gigago: 

  • Delivery: Instant, via email, within 5 minutes after purchase
  • Payment: Credit card/Debit card, PayPal
  • Activation: Automatic, activated when connected to a supported cellular network
  • Installation: Scan QR code or enter installation code manually
  • Validity start: Instant, after installation. 

Tip: It’s recommended to install at least 1 day before departure

VIII. How to Top-up Starhub SIM/eSIM?

Starhub Prepaid App
Starhub Prepaid App for top up SIM Card

Here’s how to top up your StarHub prepaid SIM card on official website: 

  • Choose your top-up amount: On the webpage, you’ll see various top-up amounts listed. Choose the one that best suits your needs.
  • Enter your mobile number: In the “Prepaid Mobile Number*” field, enter your 8-digit StarHub prepaid mobile number, starting with +65.
  • Verify your number: Click the “Verify” button. This will send a one-time password (OTP) to your mobile number.
  • Enter the OTP: Check your phone for the received OTP and enter it in the designated field on the webpage.
  •  Proceed to payment: Once you’ve entered the correct OTP, click the “Continue” button. This will take you to the payment gateway where you can choose your preferred payment method (credit/debit card, e-wallet, etc.) and complete the transaction.
  • Top-up confirmation: After successful payment, you’ll receive a confirmation message on the webpage and potentially an SMS notification on your phone. This confirms your StarHub prepaid SIM card has been successfully topped up with the chosen amount.

IX. FAQs about Starhub in Singapore.

How do I recharge using my Starhub prepaid code?

Recharging your mobile code on Recharge.com is simple. Whether you are in Spain or abroad, just follow these steps:
Step 1: Select the product u0026amp; the amount.
Step 2: Fill in your information, most importantly your phone number and email address.
Step 3: Pay for your order, and receive the top up on your mobile number in seconds.

How to contact Starhub?

1. Mail Starhub
2. Call 1633 from your Starhub number in Singapore.
3. Call 0065 9850 0000 from abroad.
4. Visit the Starhub website
6. Visit the Starhub Facebook page

X. Conclusion

With a StarHub SIM cards or eSIM, you can enjoy reliable connectivity and a variety of top-up options to suit your needs. Whether you prefer the physical SIM card or the flexibility of eSIM, StarHub has you covered for excellent communication and mobile services.