Buying a SIM Card in Hanoi for Travelers 2024: Guide from Locals

Jessica Taylor

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Published: August 2024

Buying a SIM card in Hanoi is essential for staying connected while exploring this bustling city.

Hi, travelers! This guide will show you how to easily get a SIM card in Hanoi. Perfect for those wanting smooth internet access, we’ll cover everything from the top carriers and best plans to where you can buy a SIM card. We’ll also explore eSIM options, preparation tips, and extra advice for the best traveling experience.

I. Why Buy a SIM card in Hanoi?

Hanoi, the heart of Vietnam, offers an exciting blend of culture, history, and modern adventures. To make the most of your visit, consider getting an international SIM card (I don’t mean local SIM because it’s very hard to get one). 

Here are four compelling reasons why:

• Cost-Effective

Buying a SIM card in Hanoi is incredibly affordable. International SIM cards offer excellent data packages at a fraction of the cost you’d pay for international roaming. This way, you can stay online without breaking the bank.

• Easy to Purchase

Getting a SIM card in Hanoi is super easy. You can find them at the airport, convenience stores, or mobile shops around the city. The process is quick, and you’ll be up and running in minutes.

• Reliable Internet

Vietnam has a reliable 4G network, especially in major cities like Hanoi. Whether you’re exploring the Old Quarter, visiting Hoan Kiem Lake, or enjoying a coffee in a cozy café, you’ll have a stable internet connection.

• No More Language Barriers

Having an international SIM card in Hanoi makes it easier to use translation apps and communicate with locals. It is super convenient when you need to ask for directions, order food, or learn more about the places you’re visiting.

II. Which mobile internet carrier is the best in Hanoi?

Viettel is considered the best mobile internet carrier in Hanoi. This is due to its extensive coverage, high-speed data, and reliable connectivity throughout the city and rural areas. Viettel offers the largest mobile network in Vietnam, ensuring consistent service quality, which makes it an excellent choice for tourists and locals alike.

There are four major mobile network operators in Hanoi:

1. Viettel
2. Vinaphone
3. Mobifone
4. Vietnamobile

Here’s a detailed comparison of the main mobile internet carriers in Hanoi:

III. Best Hanoi Tourist SIM Card Plans and Price

First, make sure your phone is unlocked for any network. In some places, unlocking may cost a small fee, around VND 50,000 – 60,000 (about $2 – 3) for a Vietnamese pre-paid SIM.

Three main carriers—Viettel, Vinaphone, and Mobifone—offer special deals on tourist SIM cards. Details of these tourist SIM cards are in the table below:

IV. Where to Buy SIM Card in Hanoi?

There are two main options for buying a SIM card in Hanoi: Noi Bai International Airport (HAN) or the city center.

1. Buy a SIM card at Noi Bai International Airport (HAN)

At the airport, you’ll find several SIM card vendors in the arrival hall after passing through customs. To purchase, you’ll need your passport and some cash (preferably Vietnamese Dong). Look for booths of major carriers like Viettel, Vinaphone, or Mobifone.

Pros:

• Convenient, especially if you need immediate connectivity
• English-speaking staff available

Cons:

• Potentially higher prices compared to city stores
• Limited time to compare options

2. Buy a SIM card in Hanoi center

In the city, you have multiple options:

• Official stores of mobile network carriers
  • For Viettel offices for SIM cards in Hanoi, check https://vietteltelecom.vn/cua-hang
  • For Vinaphone offices, check https://vinaphone.com.vn/ho-tro/diem-giao-dich
  • For MobiFone offices, check https://www.mobifone.vn/ho-tro-khach-hang/vi-tri-cua-hang
• Find a place named “Thế giới di động“
• Online purchase: Some providers offer online ordering, which may require a local address.

Pros:

• More time to compare plans and prices
• Potentially cheaper than airport options
• Wider variety of plans available

Cons:

• May require more effort to find stores
• Possible language barrier in smaller shops

► Recommendation: For easy and quick connection, buy a SIM card at the airport. You can also get an eSIM online before your trip if your phone supports it, which saves time and avoids showing your passport. Just make sure to check if your phone works with eSIM.

V. Vietnam eSIM card for Hanoi – Alternative to SIM Card for travelers

There are two ways to obtain an eSIM for your Hanoi trip:

1. Network Carriers in Vietnam

Some Vietnamese carriers, like Viettel, Vinaphone, and Mobifone, offer eSIM services for tourists. But buying directly from them usually means showing your passport or ID in person, which can be a hassle, especially after a long flight.

2. eSIM Carriers and Retailers

For a super easy experience, consider getting your Vietnam eSIM from a specialized provider like Gigago. Our user-friendly platform makes it a breeze for you while staying here. We promise you’ll get:

• Instant delivery: Get your eSIM details by email in minutes after buying. 
• Easy activation: Just scan a QR code to set up and start using it. 
• Flexible plans: Pick from different data packages that fit your needs and budget. 
• Reliable coverage: Beyond top Vietnamese networks. 
• 24/7 support: Get help anytime during your trip.

For Vietnam, Gigago offers multiple data plan options, starting from 7 GB/day for 8 days with $10.90 . What is great about Gigago’s Vietnam eSIM is that its plans’ costs are diversifying, varying between $10.90 – $19.90 . Thus, it does not matter how many Internet users you are and how long your trip is in Vietnam; there is always an option for you with Gigago

Picture yourself wandering through Hanoi’s lively Old Quarter, snapping real-time pics of delicious bowls of pho for social media, or cruising the city’s winding streets with Google Maps – all without stressing about data limits or crazy roaming charges.

With Gigago’s Vietnam eSIM, you can dive into Hanoi’s amazing culture and vibrant vibe.

VI. What to Prepare to Buy a SIM Card in Hanoi?

Here are what you need to prepare when buying a SIM card in Hanoi:

Passport:

• Required for registration and verification.
• Vendors will make a copy of your passport to comply with local regulations.

Local Currency (Vietnamese Dong):

• Most vendors prefer cash payments, so have Vietnamese Dong ready.
• ATMs are widely available if you need to withdraw cash.

Unlocked Phone:

• Ensure your phone is unlocked so you can use local SIM cards.
• Confirm your phone status with your carrier at home before traveling.

Language Support:

• Have basic Vietnamese phrases ready, or use a translation app.
• Phrases like “SIM card,” “How much data,” and “Where is the nearest store” can be very helpful.

Store Location:

• Locate authorized stores or kiosks in advance for better deals.
• Stores in popular areas like the airport, Old Quarter, and malls are convenient but may be more expensive.

SIM Card Adapter:

• Bring an adapter for different SIM card sizes (nano, micro, standard) if needed.
• This ensures compatibility with your phone without additional costs.

Phone Settings Knowledge:

• Be ready to adjust APN settings if required for internet access.
• Most vendors will assist with setup, but knowing how to do it yourself can be useful.

VII. Extra Tips when Buying SIM card in Hanoi

Here are some tips to make the most of your Vietnam SIM card for tourists:

• Learn Local Dialing Codes: Know Vietnam’s country code, which is +84.
• Watch Your Data Usage: Set limits on your device and use Wi-Fi when possible to save data.
• Choose the Right Data Package: Look at different options and pick one that suits your needs.
• Use Messaging Apps for International Calls: Apps like WhatsApp or Telegram can help you save money.
• Consider a Dual-SIM Phone: This lets you easily switch between your home SIM and the Vietnam SIM without swapping cards.

VIII. FAQs

IX. Conclusion

In conclusion, buying a SIM card in Hanoi is simple and essential for staying connected. Ensure your phone is unlocked, bring your passport for registration, and choose from reliable providers like Viettel, Vinaphone, or Mobifone. For more convenience, consider buying a Vietnam eSIM from a big provider like Gigago. Happy travels!