This blog post is for travelers seeking the best options for purchasing a SIM card in San José. You’ll learn why it’s a smart move, which carriers offer the best deals, where to buy one, and even some insider tips to make the process smoother.
Kölbi SIM Cards for Tourists: Plans, Prices and Where to Buy
Kölbi, run by the state telecom ICE, is Costa Rica’s largest network with the most subscribers and stores. If you are considering Kölbi for your Costa Rica trip, this article will show you basic information about Kölbi SIM Cards, including coverage and speed, best plans for tourists, prices, where to buy and an alternative solution for better convenience.
In this article
Should you Choose Kölbi for Your Trip to Costa Rica?
Yes, especially if you plan to travel outside major cities. Kölbi (ICE) is Costa Rica’s largest telecom provider, with around 3 million subscribers, over 130 official stores, and more than 1,000 sales points nationwide – far more than Claro or Liberty. While it might not be the fastest, its size makes it easy to buy a SIM card or top up data almost anywhere in the country.
How Does Kölbi Compare to Claro and Liberty Right Now?
According to Opensignal’s April 2026 report, Kölbi wins both Coverage Experience and 5G Coverage Experience. Its signal reaches further into remote areas like Drake Bay on the Osa Peninsula, even if speeds are not always the fastest.
Here is how competitors compare:
- Claro: Best for raw speed and overall network consistency.
- Liberty: Best for 5G performance quality where its network is available.
In practice, traveler feedback on Reddit regarding Kölbi’s remote coverage is mixed. Many road-trippers recommend Kölbi over Liberty because it maintains a signal off main highways and in isolated spots. However, some online guides still call Kölbi’s 4G/5G rural connection “unreliable.”
Overall, Kölbi reaches more places, but connection quality can vary once you arrive.
→ Read more:
Claro SIM cards for tourists to Costa Rica
Liberty SIM cards for tourists to Costa Rica

Best Kölbi Prepaid Plans for Tourists and Costs
Kölbi offers simple prepaid packs with data, calling minutes, and texts. Here are the main options for tourists:
- Basic Plan (5,000 CRC / ~$8–$11 USD): Includes 2 GB data, 35 local minutes, and 30 texts. Good for short trips, light browsing, or simple emergencies.
- Mid-Tier Plan (8,000 CRC / ~$14–$17 USD): Includes 4 GB data, 50 local minutes, and 30 texts. The best value for most travelers using Google Maps and daily messaging.
- Larger Plan (12,000 CRC / ~$21–$26 USD): Includes 5 GB data, 100 local minutes, and 30 texts. Ideal if you need extra data and make frequent local phone calls.
- Weekly Social Media Pack (~1,500 CRC / ~$3 USD): A cheap add-on giving you 7 days of data specifically for WhatsApp, Facebook, Instagram, and Twitter.
If you run out of data, you can easily top up small data-only packages at almost any local supermarket or convenience store.
Notes: Prices in Costa Rican Colones (CRC) are fixed; the USD range fluctuates based on exchange rates. Smaller data top-ups and a weekly social media pack (covering WhatsApp, Facebook, Instagram, and Twitter) are also available for around 1,500 CRC.
Where Can You Buy a Kölbi SIM Card?
You can buy a Kölbi SIM card at Costa Rica airports, official city stores, local supermarkets, and convenience stores nationwide, but airport availability is unreliable.
1. Buying at the Costa Rica’s Airports
Airport availability depends heavily on where you land, so having a backup plan is essential.
- Juan Santamaría International Airport (SJO): Finding an active Kölbi kiosk here is not guaranteed. Recent traveler reports show the Kölbi desk past customs is often unstaffed, while Claro’s counter is open more consistently. If you specifically want Kölbi, ask your taxi driver or rental company to stop at a store on your way into town, or activate an eSIM before you fly.
- Daniel Oduber Quirós International Airport (LIR – Liberia): Prepaid SIMs are generally available at this smaller airport, though carrier staffing changes day to day.
You must bring your physical passport for setup. You do not need Costa Rican residency to register a tourist SIM card.

2. Buying in San José and Other Cities
Buying a Kölbi SIM card in San José and other cities in Costa Rica is the most reliable method, but rather complicated. Kölbi operates over 130 branded stores and 1,000+ authorized sales points across Costa Rica. You can easily buy and set up a SIM card at flagship stores (such as Multiplaza Escazú in San José), local electronics shops, supermarkets, and corner stores nationwide.
What Do You Need to Buy a Kölbi SIM?
To buy and activate a SIM card in Costa Rica, you need a physical passport, an unlocked phone, cash in Colones or USD, and a few minutes for network activation.
Essential Requirements
- Physical Passport: Every carrier in Costa Rica mandates a valid passport for SIM registration. You do not need Costa Rican residency, and you can register multiple SIM cards under a single passport for family or travel partners.
- Unlocked Phone: Your device must be unlocked by your home provider. A local Costa Rican SIM will not work on a carrier-locked phone.
- Cash (CRC or USD): Cash is the standard and most reliable payment method at local shops. While some official stores accept credit cards, many smaller vendors do not.
To activate, you simply insert the SIM card, dial a short setup code provided by the clerk, and restart your device. It usually connects to the network within minutes.
Notes for travelers:
- Keep the SIM PIN Code: Kölbi SIM cards come attached to a plastic card printed with a 4-digit PIN. Your phone may request this PIN every time you restart your device, so keep the card safe or disable the SIM PIN setting in your phone’s security menu.
- Airport Registration Process: If you purchase your SIM at an airport kiosk, the clerk may perform a quick fingerprint scan alongside your passport check to complete registration.
Gigago’s Costa Rica eSIM – A Good Alternative for Kölbi SIM Cards
Gigago’s Costa Rica eSIM is an excellent alternative if you want to skip store lines, avoid passport registration, and have instant internet data as soon as your plane lands.
The eSIM connects directly to the Liberty Costa Rica network (formerly known as Movistar before Liberty Latin America acquired Telefónica’s local operations in August 2021).
Plan options start at $2.90 USD for 1GB (7-day validity), with various fixed-data and unlimited-data packages available for longer trips. You only need to purchase it online and receive a QR code via email immediately, then scan it to install – no physical SIM card swaps, identity registration, or store visits needed.
This eSIM is ideal for travelers who prioritize maximum convenience and want a guaranteed, stress-free mobile connection the moment they arrive in Costa Rica.
Frequently Asked Questions
Does Kölbi have 4G or 5G in Costa Rica?
Yes, though independent testing currently ranks Claro ahead of Kölbi on raw speed; Kölbi’s advantage is in how widely its signal reaches rather than how fast it is.
Do tourists need Costa Rican residency to buy a Kölbi SIM?
No. A passport is required for registration, but residency is not.
Can I reliably buy a Kölbi SIM at SJO Airport?
No. The Kölbi kiosk at San José Airport is frequently unstaffed. It is safer to buy a SIM in the city or set up an eSIM before arriving.

