Digitel SIM Cards & eSIM for Tourists: How to Get and Activate

Mia Moore

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Latest update: September 2024

Many tourists opt for the Digitel network upon arriving in Venezuela. This article offers detailed guidance about how to get and activate a Digitel SIM & eSIM in Venezuela. 

Gigago provides comprehensive instructions on how to get and activate a Digitel SIM & eSIM Venezuela, addressing the concerns of many travelers. This article aims to equip you with all the necessary information for an enjoyable trip to Venezuela.

I. Overview about Digitel – What you need to know

Digitel is a Venezuela mobile network operator founded in 1995. With strong development, this brand has expanded its market through many different countries. Therefore, currently Digitel is one of the leading mobile operators in Venezuela.

• Company name: Corporación Digitel C.A.
• Digitel provides an array of packages, supports eSIM, and maintains an average internet speed of 25 Mbps, catering to essential usage requirements.
• Digitel has a large presence in major cities across Venezuela and boasts more than 3 million registered subscribers (as of 2024).
• Currently, Digitel has a wide system of agents and direct sales outlets throughout Venezuela.
• About service Digitel provides 24/7 online support to help customers at all times.
• Digitel offers support in multiple languages to travelers, depending on customer requirements.

II. Digitel Coverage in Venezuela

Digitel offers widespread coverage across Venezuela, spanning cities, major centers, and suburbs. This extensive presence makes Digitel the preferred choice for tourists, ensuring seamless connectivity and peace of mind wherever you go.

III. Digitel Speed in Venezuela

Digitel had a 4G/LTE network. The LTE network operates in cities such as Caracas, Valencia, and many others, becoming the first carrier in Venezuela to offer LTE capabilities. Additional phones sold with 4G uSIM are the BlackBerry Z10 and Huawei Ascend P1 LTE, both of which support 1800 Mhz networks.

IV. Does Digitel have eSIM in Venezuela?

Yes. To know how to get and activate a Digitel SIM & eSIM Venezuela, you first need to understand whether Digitel supports eSIM in Venezuela. This method ensures a stable connection throughout, allowing continuous access to the original phone number, an advantage not possible with a physical SIM card.

If visitors want to buy a Venezuela eSIM, they can refer to the options at Gigago. With a convenient 100% online process, customers will receive the eSIM via email and activate it with a QR code, connecting immediately upon landing.

eSIM Gigago is 100% free of data roaming costs, providing call and texting services via applications such as: WhatsApp, Telegram, Facetime to help visitors save on connection costs.

V. Top Digitel SIM Cards for Tourists & Cost

Venezuela Digitel is providing many SIM card service packages with prices ranging from 100,000 VEB to 2,000,000 VEB. Visitors can refer to the detailed information of each package to better understand.

• Digitel Prepago 10 package: Prepaid Digitel Prepago 10 package provides 10 minutes of on-net calls, 10 on-net messages and 100 MB of data for only 100,000 VEB.
• Digitel Data 100 package: Digitel Data 100 data package provides 100 MB data for only 100,000 VEB.
• Digitel Data 200 package: Digitel Data 200 package provides 200 MB chir data at a price of 200,000 VEB.
• Digitel Prepago 30 package: Digitel Prepago 30 package: Prepaid Digitel Prepago 30 package provides 30 minutes of on-net calls, 30 on-net messages and 300 MB of data for only 300,000 VEB.
• Digitel Postpago 120 package: Digitel Postpago 120 postpaid package provides 120 minutes of on-net calls, 120 minutes of off-net calls, 120 on-net messages and 12 GB data for only 1,200,000 VEB/month.

In addition, you can also choose Digitel’s eSIM service. Using this approach, tourists won’t need to physically remove and risk losing the original SIM card, and the cost is exceptionally reasonable. However it’s worth noting that eSIM compatibility is device-specific, so it’s advisable to verify whether your phone supports this technology.

VI. Where to Buy Digitel SIM Card for Venezuela?

Currently there are 3 simple ways to buy a Digitel SIM card when traveling: buy online before departure, buy at the airport and buy in the center of Venezuela. To understand more specifically, please refer to the article below.

• Buy online before departure

You can buy a Digitel SIM card from an online retailer or your mobile service provider’s official website. With this method, you can proactively activate your phone and have the Internet as soon as you arrive in Venezuela.

• Buy at the airport 

At the yard you can easily find many kiosks selling Digitel SIM cards. These stores will usually be open 24/7 around the baggage claim area or right in the arrivals hall. The advantage of this way of buying is that you will have the Internet as soon as you arrive in Venezuela.

However, you will have to pay a much higher price than buying a SIM in the city center. At the same time, communicating with staff at the SIM card kiosk can be difficult because of the language barrier.

• Buy in the center of Venezuela

You can purchase Digitel SIM cards at local mobile service provider stores located in the city center. This method requires visitors to provide identification and passport information for registration.

VII. A Better Alternatives to Digitel SIM Cards – Venezuela eSIM

Besides Digitel, Venezuela currently has many other mobile operators providing diverse services, good quality and affordable prices. Each network has its own advantages and disadvantages. To learn more, please refer to the following.

However, before buying eSIM, visitors need to carefully learn about the terms and return policy of the supplier. Gigago is one of the leading reputable suppliers that you can safely choose.

VIII. How to Top-up Digitel SIM/eSIM

How to get and activate a Digitel SIM & eSIM Venezuela is extremely simple. However, there are still many tourists wondering about this issue. That’s why Gigago will share the process on how to top-up that you can refer to.

• Identify Top-Up Options: Check with Digitel to understand the available top-up options. This could include online platforms, mobile apps, physical stores, or authorized resellers.
• Select Top-Up Amount: Choose the desired top-up amount. Different amounts may be available based on your needs or promotions offered by Digitel.
• Enter Digitel Number: Provide the Digitel SIM/eSIM number that you want to top up. Double-check the number to ensure accuracy.
• Payment Method: Select the preferred payment method. This could be through credit/debit cards, mobile payment options, or other methods supported by Digitel.
• Receive Confirmation: Once the payment is processed, you should receive a confirmation message indicating that the top-up was successful.

IX. FAQs about Digitel in Venezuela

X. Conclusion

The above article shares details on how to get and activate a Digitel SIM & eSIM Venezuela. Hope you have saved valuable information and please visit Gigago to explore the new Venezuela SIM with special prices for your upcoming trip.